Employee Relations Human Resources

Sharice Benavides

Lynwood, IL ***** 708-***-**** **************@*****.***

Professional Summary

Results-driven HR professional with experience in employee relations, recruitment, and performance management. Proven track record in optimizing HR functions to align with organizational goals, utilizing exceptional communication and interpersonal skills along with a strategic mindset. Proficient in managing benefits, compensation, HRIS, and regulatory compliance while effectively handling workers' compensation claims and FMLA. Aspiring to contribute expertise in an HR role to enhance workplace performance, business objectives and employee engagement.

Skills

Employee Relations

Diversity and inclusion

Job analysis

Employee surveys

HRIS systems

Onboarding processes

Employee engagement

Compliance management

Employment law

HR Compliance

Project Management

Experience

HR CONSULTANT 06/2023 - Current

UNTAPPED HR - Chicago, IL

Developed and implemented customized HR programs and policies to meet the unique needs of each client, ensuring compliance with federal and state regulations

Acted as a point of contact for benefits-related queries, offering guidance to clients on maximizing the value of their benefits

Conducted salary benchmarking and market analysis and assisted with design of competitive compensation programs for clients

Managed job evaluations, promotions, and salary adjustments to maintain internal equity and market competitiveness for client organizations

Generated and managed HR data reports, dashboards, and analytics to support decision-making for clients in areas such as employee performance, turnover, payroll, and compensation

Provided training to client HR teams on effective use of HRIS for workforce planning and management

Assisted clients in maintaining and expanding knowledge of existing and proposed federal and state laws/regulations affecting Human Resources management

Led and participated in the investigation and resolution of employee relations issues for clients, developing and recommending appropriate steps for resolution

Supported clients in managing workers' compensation claims, FMLA, and other leave of absence processes, ensuring compliance with regulatory requirements

HR COORDINATOR 11/2021 - 08/2024

NOW FOODS - Bloomingdale, IL $500 million dollar, fifty-seven year old, family-owned natural food company

Supported over 250 employees, addresses employee concerns, and ensured smooth HR operations

Served as the first point of contact for employees and provided guidance on benefits, payroll, performance management, and company policies

Served as the first point of contact for all HR-related inquiries and questions at the distribution center, providing timely and effective support to employees

Spearheaded 10 initiatives to enhance employee engagement, including recognition events, wellness programs, sock, shoe and apparel giveaways.

Supported the HR manager with internal transfers, payroll status changes, and employee data management

Collaborated to deliver employee relations coaching to 80 employees at risk of termination. Intervened in 35 complaint investigations; expeditiously solved 15 and sent the remainder for further investigation

Assisted the HR Recruiting team with new hire orientation and employee onboarding processes, ensuring a smooth transition for new employees

Prepared candidate offer letters, coordinated, and verified pre-employment background checks and drug tests

Maintained Human Resource Systems (HRIS) records, ensuring data accuracy through regular self-audits and generating reports for management

Supported supervisors in managing employee performance; provided advice and counsel on verbal conversations and written documentation to ensure clear communication of feedback and expectations

Ensured the accuracy of Time and Attendance data and various accruals; conducted employee time tracking audits and communicated findings to the HR Manager and supervisors

Maintained and distributed policy and procedure manuals and other communications as requested

Initiated and managed Workers' Compensation claims. Ensured the filing, processing and communicating information to claims adjusters and employees.

Handled FMLA and Leave of Absence Requests. Primary contact for helping employees understand their rights, verified eligibility and processed Leave of Absence Requests.

Conducted comprehensive exit interviews with 50 departing employees, reporting trends and strategies that lead to employee turnover

Successfully facilitated and attained a 98% response rate for 3 employee surveys, resulting in Now being recognized in 2024 as an Elite winner of The Best and Brightest Companies to Work For award

HIGH SCHOOL REGISTRAR 01/2017 - 11/2021

BLOOM TOWNSHIP HIGH SCHOOL - Chicago Heights, IL

Initiates and conclude student entry and exit processes

Registers new students by verifying residency, eligibility, credit level status, immunization, etc., and enter into computerized student record system

Processes requests for official transcripts

Processes Education verifications, Social Security forms, Attendance verification forms

Ensures transcripts are current and complete; enter credits into student management system

Completes all secretarial functions in a timely manner

Completes and submit all State required reports

Prepares a variety of documents and reports including transfer/transcripts, grading and correspondence

Maintains enrollment report and forward to appropriate offices

Mails student records to accompany college applications and ensures proper approval for release of transcripts and assessment scores

SECRETARY TO ASSISTANT PRINCIPAL, CURRICULUM INSTRUCTION & ASSESSMENT 07/2015 - 01/2017

BLOOM TOWNSHIP HIGH SCHOOL - Chicago Heights, IL

Provided assistance with students schedules

Managed and was responsible for generating report cards, progress reports, and immunization reports

Received and screened calls, take messages, make appointments, set up meetings and coordinate arrangements for supervisor

Drafted letters, memos, reports, forms and invoices for department

Generated and maintain the Master Teacher Schedule

SWITCHBOARD OPERATOR 08/2011 - 07/2015

BLOOM TOWNSHIP HIGH SCHOOL - Chicago Heights, IL

Assisted with monitoring sign in sheets

Operated communication systems (intercom, switchboard, two-way radio, public address)

Performed Clerical/administrative tasks

Processed incoming/outgoing mail; Assist with mailing registered and certified letters

Maintained various files in Main Office, and administered work permits

Greeted and assist visitors

Maintained calendar/schedule for Principal's Conference Room

Created & maintained school's internal telephone directory

Organized and distributed daily announcements

Education

UNIVERSITY OF PHOENIX - Bachelor of Science

Psychology, 02/2021

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