Front Office Hr Manager
Resume:
NATASHA MEMORY TEMBO
Single
Christianity
**************@*****.*** or *.*******@*****.***
OBJECTIVE
Seeking a competitive and challenging environment where I can serve an organization and establish an enjoyable career. Being part of the organization where I can lend my knowledge and skills in order to help the organisation improve its profitability as well as enhancing my career. Detailed oriented and resourceful in completing projects and be able to multitask effectively. To be a professional tourism and hospitality expert, specializing in front office and reservations operations. Always serving guest and patrons with a smile, courtesy and humility. Ensuring client satisfaction every time, helping the hospitality group l will be attached to build and maintain a strong brand.
EXPERIENCE
ZAMBEZI CRUISE AND SAFARIS
Front Office: Receptionist / Reservationist/ Guest Relations
Checking in and out guest
Issuing quotations and invoices to clients accordingly
Receiving calls and replying to emails
Other lodges worked on within Zambezi and Cruise Safaris Group:
Pamuzinda Safari lodges
Chengeta Safari lodge
REFERENCES
Zambezi Cruise and Safaris
Pamuzinda Safari Lodge Human Resources
Manager
Phone Number: +263 868*-******
Email Address: **@********************.***
EDUCATION
ORDINARY LEVEL
5 O’ Level including English (C), Mathematics (C) and Science (C)
Foundation Diploma in Tourism and Hospitality (CTH) UK Board
Essentials of tourism and hospitality operations Merit
Tourism and Hospitality industry Distinction
Global Tourism and hospitality Pass
Customer Service Management in Tourism and hospitality Pass
Finance in tourism and hospitality Distinction
Essentials of HR and business computing tourism and hospitality Pass
Essentials of marketing and customer’s relationship in tourism and hospitality Pass
Travel and tourism supervision Merit
Destination analysis Pass
SKILLS
Result oriented team player
Attention to details
Ability to work under pressure
Oral and written
communication, attention to
detail, discipline, excellent
customer service
Contact this candidate