Customer Service Agent
Resume:
BR, LA
******@*****.***
Angela Dillon
CUSTOMER SERVICE MEDICAL INTAKE
EDUCATION
Florida College of Natural Health
Pompano Beach, FL
Associate’s degree in Natural Health
GPA 3.87
OBJECTIVE
As an customer service agent, my primary goal is to provide over the top service to everyone I come into contact with. I do this by properly providing information inline with company guidelines and resolving any issues the client may have.
REFERENCES
Cameron Aspenwaller
Current mngr
Tim Masterson
Selectquote mngr
Andres Benzaquen
DNA Advocates mngr
FUNCTIONAL SKILLS
Customer service
Time management
Communication
Overcoming objections and providing Knowledge
Problem-solving
EXPERIENCE
May 2024 - present
Medical Intake Agent • Trajector Medical
September 2021 – August 2023
Intake Specialist Agent • Selectquote
Augus+ 2016 – July 2021
Medical Intake Agent • DNA Advocates
October 2007 – December 2015
Internet Sales Manager • Allstar Automotive
COMMUNICATION
Clearly and efficiently share information with prospective clients, upper management and coworkers.
Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.
Contact this candidate