Convention Center Trade Show

Nihan Raza k

**** *** ******, ******, ** ***** U S

Cell: 310 409 398 4

**********@*****.***

PROFESSIONAL EXPERIENC E

MANAGER, CONVENTION CENTER SALE S

ONTARIO CONVENTION CENTER 2000 E. Convention Center Way, Ontario, CA 91764 June, 2017 to August 2020 (3 years 2 months )

May, 2021 to Presen t

• Develop Corporate, Association, Consumer/Trade Show and Sports markets

• Create and maintain client base within the marke t

• Develop new accounts to meet/exceed revenue goals through telephone solicitation, outside calls, site inspections and written communication and personal contact s

• Prospect inactive accounts to identify other business potentia l

• Deliver exceptional account service to strengthen customer loyalt y

• Follow up with all leads in a timely manne r

• Create proposals for potential clients and follow through on pending booking s

• Plan, create and deliver Meeting Planner sales presentation s

• Assist in the planning and execution of promotional events special project s

• Attendant related industry events to develop new business relation s DIRECTOR, CATERING SALE S

RIVERSIDE MARRIOTT HOTEL AT THE CONVENTION CENTER 3400 Market Street, Riverside, CA 92501

March, 2013 — May, 2016 (3 years 2 months )

• Responsible for booking all catering only meetings in all market segment s

• Maintain existing accounts and develop new accounts to meet/exceed revenue goals through telephone solicitation, outside calls, site inspections and written communication .

• Oversee all client functions to ensure customer satisfactio n

• Conduct daily BEO meeting and over see weekly BEO distributio n

• Prepare weekly catering forecas t

• Responsible for training, supervising and managing all catering/banquet associate to ensure complete guest satisfactio n

• Direct and monitor the performance of Catering Manager to ensure all procedures are followe d

• Weekly one on one meetings with Catering Manager to review status of business, and go over personal financial goals and departmental financial goal s

• Prepare annual budget for the catering department and action plan for the year . CONVENTION SERVICES MANAGE R

SHERATON HOTEL, CERRITOS 12725 Center Court Drive, Cerritos, CA 90703 January, 2009 — June, 2009 (5 months )

• Coordinate all requirements for various conference groups booked by Sales Departmen t

• Negotiate with clients through the use of creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client need s

• Coordinate and supervise the execution of meetings and events. Review all function space with banquet manager to ensure satisfaction of client at the outset of all events .

• Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event .

• Ensure accuracy of Banquet Checks and provide bill review on completion of event .

• Participate in meetings with hotel staff and clients, including:, Resume Meeting, Banquet Event Order Meeting, Pre-Convention Meetings, Operations, and Menu Tasting . CATERING MANAGE R

LOEWS SANTA MONICA BEACH HOTEL 1700 Ocean Avenue, Santa Monica, CA 90401 August, 2006 — November, 2007 (1 year 3 months )

• Responsible for booking corporate meetings in all market segments and social event s

• Responsible for establishing new clients base through protecting and outside calls.

• Act as Private Event and Event Planning Coordinator and corporate meetings and social event of 500-600 guests .

• Communicated the needs and expectation of the clients with all departments in the hotel. Ensures successful execution of event and client satisfactio n

• Actively participate in industry related organization (NACE, MPI) and Trade Show s

• Contributed in achieving team goals and budget goal s

• Increase personal revenue goals by over 30 %

DIRECTOR, CATERING AND CONFERENCE MANAGEMENT

LOEWS BEVERLY HILLS HOTEL 1224 Beverwill Drive, Beverly Hills, CA 9003 5 September, 2004 — June, 2006 (1 year 9 months )

• Responsible for booking corporate meetings in all market segments Foster relationships with meeting planners and corporate contacts Build the local social market to increase revenue and meet goal s

• Maintain existing accounts and develop new business for the hote l

• Oversee client functions to ensure customer satisfactio n

• Actively participate in industry related organization (NACE, MPI) and Trade Show s

• Supervise team and assist in achieving goals and budget goals for the departmen t

• Responsible for increasing revenue for food and beverage outlet s

• Participated in preparing budget for the department for 200 6 GROUP SALES MANAGE R

LOEWS NEW YORK HOTEL 569 Lexington Avenue, New York, NY September, 1998 — June, 2003 (4 years 9 months )

• Responsible for booking groups and group with meetings/events for 10 rooms or more within the Association, Insurance, Manufacturing, Telecommunication/Technology, United Nations and Educatio n

• Responsible for developing and maintain corporate account s

• Coordinated and supervised corporate meetings and event s

• Receive and process group leads from Convention & Visitors Bureau and Third Party Planner s

• Attend Trade Shows and industry meeting s

• Participated in industry related organizational meetings and Trade Show s

• Planned and administered the sales marketing pla n

• Create promotional materials to generate new busines s

• Increase revenue goals by 20 %

• Participated in the re-launching of the hotel as the Metropolitan Hotel (April 2002-June 2003 ) CATERING SALES MANAGE R

LOEWS SANTA MONICA BEACH HOTEL 1700 Ocean Avenue, Santa Monica, CA 90401 June, 1997 — September, 1998 (1 year 3 months )

• Responsible for booking catering only corporate and social events .

• Handled group bookings of under 15 room night s

• Maintain rapport with new and existing client s

• Generate weekly and month-end revenue report s

CATERING MANAGE R

DOUBLETREE HOTEL 10740 Wilshire Boulevard, Los Angeles, CA 9002 4 November, 1994 — June, 1997 (2 years 7 months )

• Generate new clients through sales calls/cold call s

• Develop/Maintained relations with new and existing clientel e

• Responsible for detailing and servicing meeting/events booked by Sales Departmen t

• Responsible for establishing new clients base through protecting and outside calls.

• Act as Private Event and Event Planning Coordinato r

• events booked by sales departmen t

• Attend and Network LACVB/Chamber meetings Deliver exceptional account service to strengthen customer loyalt y

• Supervise and co-ordinate corporate meetings/banquets up to 15 0 EDUCATIO N

San Francisco State Universit y

Bachelor of Arts, International Relations (Degree date: 1993 ) SKILL S

Computer literate in Microsoft Word, Microsoft Excel, CI/TY, Delphi, Ungerboeck Ability to multi-task, excellent communication and organizational skills . REFERENCES - Available upon request

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