JOVADEAN MCKENZIE
ALLISON DISTRICT
BOMBAY P.A.
MANCHESTER
Tel. #: 876-***-**** Email: *********@*****.***
OBJECTIVE
To work in an environment where I can contribute positively to its growth and development with my knowledge, skills and creativity while gaining experience and developing people skills necessary to work in a team.
EDUCATION
2009 – 2010 Southwest TVET Institute, Newport Manchester 2003- 2008 Bellefield High School P.O. Box 49 Williamsfield Manchester QUALIFICTION
• Acquired a Level 2 Certificate from The National Council on Technical and Vocational Education and Training (NCTVET) specializing in Administrative Assistant
• Acquired a Credited certificate with University of the West Indies open campus in Supervisory Management
• Acquired from Bellefield High School the following C.X.C and S.S.C subjects: C.X.C
Mathematics 3
English 3
Office Administration 3
Principles of Business 3
Religious Education 3
S.S.C
Integrated Science 3
Business Communication 5
Office Procedures 4
Principles of Business 4
EXPERIENCE
Sutherland Global October 2021- November 03,2023
Customer Service Representative
AUG 2017 – November - 2023
Wisynco group LTD
Position: Brand Ambassador (part-time)
Duties includes: To target customers to increase awareness and create a specific image to generate sales opportunities and build customer preference. Sutherland Global October 2019-February 2020 (Contract Worker ) Customer Service Representative
Island Traffic Authority -September 2018-January 11,2019 Levy lane Manchester
(4months job placement)
Position: Records Clerk
Responsibilities
• Maintain Records
• Sort Records
• Retrieve Records
January 2015 – January 2016 Bellefield High School –Williamsfield Manchester Mini Tuck Shop Concessionaire
• Manage Tuck Shop
• Take stock – Document stock on hand and sales to balance sales and purchases on a monthly basis
• Purchase stock - Acquire stock on a weekly basis to maintain adequate stock of goods to meet customer demands
• Cashiering – Attend to customer purchases and serving 2009- Southwest TVET Institute
Administrative Assistant (work study)
• Rearrange, redistribute and create files
• Handling telephone calls (answering, dispatching and routing calls)
• Preparing word processing documents
2008- Manchester Pharmacy Work Experience (Bellefield High School)
• Sales Assistant- Assisting customers to choose the right products and identifying the difference between products of the similar nature
• Cashier- cash customers purchase and assist in further decision making on product selection
2010- Ministry of labour
• Processing mail and assisting with information transfer ACHIEVEMENTS
Awarded for outstanding achievement in Office Administration (Second place), First prize for most outstanding S.S.C Secretarial skills student
SPECIAL SKILLS
Literacy in computer skills (Microsoft office), handling telephone/ switch board, screening visitors, Records management and Processing mail
SIMINARS, CONFERENCE AND WORKSHOP NVQJ Technician
Areas of emphasis:
• Carry out Data Entry and Retrieval Procedures
• Retrieve Information From Records
• Handle Information to maintain Access to and security of Records
• Perform Document Imaging
• Organize and Control Records
EXTRA CURRICULAR ACTIVITY
Active, vibrant member of the Mandeville Regional Hospital Netballers REFERENCES
Mrs. Sandy McKenzie-Gordon
Secretarial Studies Teacher
Bellefield High School, Williamsfield, Manchester
Tel. No: 876-***-****
Mr. Donovan Mitchell
Guidance Councilor
Bellefield High School, Williamsfield, Manchester
Tel. No: 876-***-****