Customer Service Pharmacy Technician

Professional Summary

Current certified pharmacy technician with years of experience handling sensitive inventory and providing complete customer care and service across supply chain, realty, and logistics industries. Experience

Keller Williams Realty Sugar Land, TX

Real Estate Assistant 01/2018 - Present

Maintains a database of business contacts

Customer retention through referrals and increased sales Amazon Warehouse Houston, TX

Warehouse Associate 03/2016 - 12/2016

Managed order picking, fulfillment, inventory and asset tracking processes Maintained a clean and orderly environment

Improved equipment maintenance and safety standards by 15%, which resulted in a 7% reduction in maintenance costs Ango Global International, Inc. Houston, TX

Assistant Manager 04/2000 - 03/2015

Managed schedules and PTO requests for all retail personnel Improved customer service by tracking customer preferences and increased product knowledge Experienced in front-facing clients and customers

Created a system for tracking out-of-stock merchandise, ensuring that all customers were informed of the status of their requested merchandise

Retired in 2015

Skills

Spanish, Portuguese, French, Customer service, Time management, Leadership, Communication skills, Computer literacy Education

Colorado School of Mines Golden, CO

Economics 06/1996

Associate's Degree in Economics

Certificates

CPhT by PTCB - License #3299893, Registered with Texas Board of Pharmacy - License #295390 Albino Epomba

281-***-**** *************@*****.*** Houston, TX

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