Service Advisor High School

Brett Middlebrooks

Irving, Texas, *****; 214-***-****; *****.*.************@*****.***

EDUCATION

Littlefield High School Class of 1978

PROFESSIONAL EXPERIENCE

Pep Boys - Auto Service and Tires, Dallas, Texas July 1995 - July 2024 Service Advisor

● Customer facing interactions to assess vehicle repair needs

● Assigning appropriate technicians to work orders to accurately determine vehicle repair needed

● Counseling customers on additional recommended or required services once assessments were completed

● Working with and ordering parts from vendors to complete automotive repairs

● Assisting customers with installation of parts that did not require a technician

● Closing work orders and completing payment transactions once repairs were completed ADDITIONAL INFORMATION

Eligibility: US Citizen