Customer Service Bachelor's Degree

Janette UWAMBAJIMANA

Richmond, BC

236-***-****

***********@*****.***

Summary

Dedicated and detail-oriented housekeeper with 3+ years of experience in residential and hotel cleaning. Skilled in deep cleaning, sanitization, and maintaining high cleanliness standards. Committed to providing excellent service and ensuring guest satisfaction. Key Skills

Room and common area cleaning

Deep cleaning and sanitization

Laundry and linen care

Surface disinfecting and waste disposal

Time management and efficiency

Attention to detail and organization

Guest satisfaction and customer service

Work Experience

Housekeeper

Hilton Hotel, Warsaw, Poland (Jan 2018 - Apr 2019) Cleaned and maintained guest rooms and public areas according to hotel standards. Managed laundry services, ensuring fresh and well-maintained linens. Restocked room supplies and ensured all amenities were available for guests. Reported maintenance issues and ensured a clean and safe environment. Residential Cleaner

KLIN Home & Office Cleaning Ltd, FRANCE (Jan 2022 - May 2024) Cleaned and sanitized homes, including kitchens, bathrooms, and living areas. Used professional cleaning products and techniques to maintain hygiene. Removed trash, vacuumed, dusted, and polished furniture. Followed safety protocols to minimize health risks. Maintained high standards to ensure customer satisfaction. Education

Bachelor's Degree

Languages

English

French

References

Available upon request.