Information Technology Network Engineer
Resume:
Paul Garcia
Marion, IA ****2
*******@*.***
Information Technology Professional
SUMMARY Dedicated IT professional recognized as a resource for operational solutions, with demonstrated success in creating, implementing, and maintaining IT initiatives that improve business functionality. Experience assessing client needs, implementing technology solutions, and providing leadership and direction within diverse work environments.
EXPERIENCE
Jul ‘18 – present Infor, Remote Office US
Development Operations Engineer, Sr.
Utilized knowledge and experience of AWS’s boto3 SDK as well as networking to create automations for Infor’s VNS3 instances.
Worked closely with network admins to create ‘VNS3 Upgrade’ SGW within CSP to provide automated VNS3 upgrades.
Created automation ‘VPN Autoheal’ to consume Sumo log entries to reset VPN tunnels when specific error messages were logged.
Utilization of Python to manage inventory of EC2’s, security groups, etc. Jan ‘05 – Jul ‘18 University of Iowa, Iowa City, IA Network Engineer
A member of an 8 person team providing network services for the University of Iowa; our work group provides the design, deployment, and monitoring of the campus network, supporting over 30,000 end devices.
Collaborate with faculty and staff to provide network solutions supporting better student engagement, interaction, and learning.
Provided wireless survey, design, implementation, and maintenance for implementation of over 3,100 wireless access points in 100+ buildings.
Utilization of Python to automate administrative and maintenance tasks, reducing errors as well as time required for these activities. Jul ‘03 – Jan '05 Ralston Foods, Cedar Rapids, IA
Systems Administrator
Provided systems administration duties for Windows NT/2003 Active Directory Domain with over 60 computers, printers, and associated peripherals.
Provided superb customer support for administrative and manufacturing PCs; including the research, design, and testing for the implementation of Windows Active Directory infrastructure, including Microsoft Exchange.
Deployment of Apache, PHP, Java Script, and MySql to provide method with which to initiate and track support requests as well as MRTG for network monitoring.
Maintained and optimized organization’s usage of network equipment and cabling infrastructure.
Mar ‘00 – Jul ‘03 County of Orange, PFRD, Santa Ana, CA Operations Support Manager
Supervision and leadership of 12 to 15 personnel; provide operational support, research, and technology strategy/vision for 1200 end user organization.
Conducted research and evaluation while gathering IT requirements and organizational support objectives for 24 diverse business units.
Managed utilization of Windows Active Directory technology to provide standardized file server authentication, group based access, and service delivery.
Paul Garcia
1620 Hillcrest Court
Marion, IA 52302
*******@*.***
Prepared assessment and subsequent documentation of departmental roles and responsibilities to define specific job functions, resulting in improved support efficiency and 30% annual labor cost reduction.
Develop and maintain budget for IT equipment, staff, licensing, and projects, prioritized technology goals, to enhance departmental use of technology.
Develop positive relationships with vendors to maintain cooperative and responsive interaction with organization.
Aug ‘97 – Mar ‘00 IT Consultant/Network Engineer
LAN/WAN enhancement and administration, server/desktop migration project lead, Y2K project testing and documentation, and other related IT projects.
Supervised 8 to 12 desktop technicians in the development, installation, and design of a Microsoft NT 4.0 desktop migration process for Citibank. Designed and implemented a duplicate corporate LAN/WAN infrastructure to perform Y2K compliancy testing, including respective NT 4.0 server implementations.
Nov ‘94 – Aug ’97 Rainbow Technologies, Irvine, CA Information Systems Supervisor
LAN/WAN administrator tasked with the support of over 600 users on a Novell 3.x/4.x, NT 4.0 Server installation. Responsible for recommending, purchasing, and maintaining entire enterprise information technology related inventories.
Provided systems management for Novell and NT servers.
Supervised and managed a four person team responsible for corporate wide desktop and network support.
Jun ‘93 – Nov ‘94 Department of Defense, MCAS Tustin, CA PC Support Technician
Support twenty users of LAN for both hardware and software requirements. Provides installations, modifications, and repairs to computer systems and presents technical assistance and training to system users.
Conducted training for over 30 people weekly in ongoing workshops for such software titles as: Windows 3.1, WordPerfect, and MS-DOS.
Provided systems management for Banyan Vines network servers. Apr ‘88 – Jan ‘93 United States Marine Corps, MCAS Tustin, CA Avionics Technician
Provide avionics support for squadron of sixteen CH-53 helicopters. Position required in-depth knowledge of numerous communication and navigation systems for combat ready aircraft. Secret Security Clearance. EDUCATION Bachelor of Science, Computer Information Systems, Chapman University, Orange, CA
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