Team Members Strategic Planning
Resume:
PROFESSIONAL
SUMMARY
Dynamic leader with extensive
experience at Swift Transportation,
adept in staff management and
operations optimization. Excelled in
coaching, achieving company
objectives, and enhancing team
performance. Proficient in
multitasking and process
improvement, successfully managed
high-priority projects, ensuring
seamless operations. Demonstrates
exceptional recruitment ability and
strategic planning, fostering a culture
of accountability and continuous
improvement.
SKILLS
■ Coaching abilities
■ Recruitment and hiring
■ Staff Management
Process Monitoring and
Improvement
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■ Operations Management
■ Multitasking Abilities
ROBERT MCHUGH
EXPERIENCE
Western Regional ECT Leader Swift Transportation - Phoenix, AZ 07/2016 - Present
Inspired individuals to reach their highest potential by providing coaching and mentoring support.
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■ Demonstrated ability to motivate, lead and mentor team members. Successfully managed multiple high-priority projects simultaneously while meeting deadlines and budget requirements.
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Continued the duties as the ECT leader in Phoenix and an additional 10 terminals in the west.
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Updating and hosting the national calls on Friday afternoon as well as Saturday mornings.
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Worked closely with the sales team and general managers selling capacity on the weekends.
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Monitored and provided feedback to the team on job performance, disciplinary issues and team objectives.
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Utilized strong interpersonal skills to build relationships with all levels of the organization.
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■ Assisted with the training of new personnel within the department. Developed and implemented strategic plans, aligning team goals with overall company objectives.
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Built positive, inclusive work environment where team members feel valued and supported.
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ECT Leader Swift Transportation - Phoenix, AZ
08/2014 - 07/2016
Communicated vision, goals, and expectations clearly and concisely to the team, fostering engagement and alignment.
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■ Analyzed trends and market data to inform strategic decision-making. Cultivated culture of high performance, accountability, and continuous improvement.
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■ Assisted managers with employee recruitment and interviews. Streamlined workflow processes to reduce costs and improve productivity.
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■ Acting terminal leader on Saturday and Sunday
■ Assist in determining power shifts depending on network balance
■ Assisting drivers nationwide on escalated calls
Service Recovery/ Planner Swift Transportation - Phoenix, AZ 01/2007 - 08/2014
Responsible for coverage and recovery of high priority accounts nationwide.
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■ Ensure company goals and metrics were met or exceeded
■ Dispatching of all trucks to ensure on time pick up and delivery
■ Ensured compliance with federal, state, and local regulations related to CONTACT
Surprise, AZ 85374
************@*****.***
transportation safety.
Communicated details of driving assignments to drivers to support proper execution.
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■ Assigned loads to drivers based on designated routes and driver location.
■ Updated and informed of service delays to keep customers notified. Collaborated with other departments within the organization to ensure seamless coordination between teams.
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EDUCATION
Chemical Dependency
Rio Salado College - Tempe, AZ, 06/1999
REFERENCES
References available upon request
Contact this candidate