Business Development Team Leader

Jonathan Rutherford

Phone: 202-***-**** Email: ********@******************.***

Summary of Qualifications

• Relationship Building / Customer Retention

• Account Management / Customer Engagement

• New Business Development, Deal Negotiation,

and Consultative Selling

• Experienced in creating data-driven Custom

Reports.

• Creating Workable Solutions and Strategic

Growth Initiatives.

• Client Relations / Customer Support • Franchise Business Development Consulting

• Experienced Corporate Arbitrator Mediator • Social Influence

• Comfortable working with C-suite level

professionals

• Ability in Microsoft Office & Adobe

• Analytical problem-solver

• Proficient with customer relationship

management (CRM) systems

• Seasoned Presentation Skills

Experience

Global Real Estate Advisor / Team Leader June 2011 to Present TTR Sotheby's International Realty

• Brokered and closed the sale of a home valued at $1.7 million, appraised market value, and closed at $1.8 million.

• Prepared, negotiated, and reviewed legal documents: contracts, purchase agreements, addendums/contract modifications, insurance requirements, building permits, and closing statements, and ensured a seamless transaction and positive experience.

• Negotiated exclusive contracts that generated transactions generating over $ 25,000,000 in sales over 10 years.

• Developed a network of attorneys, mortgage lenders, home inspectors, general contractors, architects, engineers, and interior designers to ensure all clients received high-end, top-level VIP concierge services.

• Managed multiple clients while seeking new opportunities and deepening existing client relationships.

• Conducted market research and created individual customized advertising & marketing strategies/plans. Vice President of Operations & Team Leader July 2003 to January 2011 RE/MAX Supreme Properties

RE/MAX Allegiance

• Audited, reviewed, and negotiated purchase offers and sales contracts of all Sales Associates.

• Created Standard Operating Procedures manual to ensure corporate branding standards were being maintained.

• Oversaw and coached Sales Associates, Staff, and team admins/support.

• Responsible for agent recruiting, retention, and training of new and existing Sales Associates

• Featured property expert for multiple episodes of HGTV's 'Design to Sell' and 'Get it Sold!' Franchise Development Consultant August 2001 to June 2003 Regional Management Consultant May 2000 to August 2001 RE/MAX, LLC. (formerly RE/MAX International Inc.)

• Aided in the re-acquisition and conversion of an independently owned Region of over 3,100 agents and 125+ offices t.

• Supported and contributed to the region's growth through new franchise sales and the renewals/expansions of existing franchise agreements.

• Served as the main point of contact/relationship manager between the franchisee and RE/MAX, LLC.

• Authored advertisement templates/promotional marketing materials for Franchise Owners and Sales Associates.

• Mediator / Arbitrator for dispute resolution involving territory, procuring cause, and compensation disputes.

• Panelist, moderator, and speaker for regional and company-wide conventions.

• Managed and supported all phases of the franchise development process.

• Successfully serviced and supported the company’s largest and best-performing region in the United States. Business Analyst

NASA Center for AeroSpace Information (CASI) August 1998 to May 2000 NCI Information Systems, Inc.

• Project Lead: Gathered, analyzed, prepared, and summarized recommendations for Leadership approval of streamlining the document ordering process and procedures.

• Authored and developed standard templates for the document ordering process.

• Created new / improved business and management practices to improve the external users' customer experience via direct interviews, workshops, questionnaires, and surveys. Underwriter

Allstate Property and Casualty -National Flood Insurance Program (FEMA) May 1997 to August 1998 Electronic Data Systems (EDS)

• Issued insurance policies, endorsements, and conducted policy rate evaluations.

• Audited and corrected pending policy transactions for errors and omissions.

• Built successful relationships of trust with Agents and Brokers.

• Generated weekly and monthly reports of new, renewed, and expiring policies. Account Representative January 1996 to May 1997

Assistant Account Representative August 1995 to December 1995 Cystic Fibrosis (Foundation Pharmacy Services, Inc.)

• Reduced direct accounts of 90+ day outstanding balances on the aging report by 20% in 10 months.

• Responsible for 300+ patient accounts.

• Managed client accounts: verified eligibility, coordinated benefits, billing, and collection.

• Regularly corresponded with patients, doctors, insurance companies, benefits coordinators, and case managers to ensure patient care and prescription needs were satisfied.

• Conducted troubleshooting of online electronic billing problems.

• Responsible for mail-order pharmacy supply chain distribution of medication, completed daily tracking activities from the first order to the final door-to-door delivery. Education

BBA; Business Administration - Finance,

Graduated: May 1998

University of the District of Columbia Washington, DC Business Administration

Attended: Fall 1989 – Spring 1991

Hampton University Hampton, Virginia

Villa Angela - St Joseph High School

Cleveland, Ohio Graduate - Alumni

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