Customer Service Building Maintenance
Resume:
KEVIN O'CONNELL
** ***** ****** ***** *******, MA 01845
***************@*****.***
SKILLS
Effective proficiency in EHS management
Skilled in reading blueprint/schematics (mechanical, electrical, and hydraulic)
Experience in all aspects of building maintenance
Excellent mechanical skills
Strong knowledge in electrical and plumbing
Knowledge of building codes
Knowledge in infrastructure, HVAC, pneumatics/digital
Experienced carpenter/mason
Personable; excellent communication skills in
Maintaining and repairing hydraulics, including personnel and the public
PROFESSIONAL PROFILE
Exceptional analytical person with keen ability to resolve maintenance issues, analyze business processes for improvement,
define, design, develop, and implement phenomenally successful business solutions, as well as find solutions where others
have failed -- "as well as find innovative solutions to previously unresolved issues".
Possesses a high level of knowledge in operational procedures such as public relations and customer service through
operation of own business.
Oversees projects to completion and resolves issues dealing with contractors and vendors.
Works in all outside environmental conditions.
Efficient in exerting 100 plus pounds of force to move objects.
Meets emergency response 24/7 through mobile communications.
Integrates subcontractors with working staff.
Supervises staff, including hiring, terminating, and separating from employment.
Maintains extended periods without absences from work.
Manages records to support compliance with OSHA workplace requirements and other government standards.
Utilizing EHS analytical skills to ensure safe work practices by reducing risk.
Coordinates and develops the annual budget planning process.
Manages delivery of results to time schedules and within budgets.
Maintains documentation of all necessary records for annual audit.
Proficient with Proficient with Microsoft Word, Excel, Yardi and Kardin budgeting software.
EXPERIENCE
Hobbs Brook Real Estate Wakefield, MA 2020 – Present
Chief Facilities Engineering Manager
Leads, executes, and oversees the operations of a 120-acre professional business park consisting of seven buildings.
Engaging in EHS training, maintenance and repairs as well as selecting capital improvements for a portfolio of multi
tenanted office and laboratory commercial investment assets.
Manages, leads, elevates, directs, and oversees building operations, systems, performance, and infrastructure to better than
Class A market standards.
Oversees, motivates, and develops engineering team(s) ensuring that FM Global standards and requirements are met.
Engages outside contractors and oversees performance to ensure the highest quality standards are met.
Partners with property management and project management teams in the execution of daily operations as well as of capital
Improvement projects
Cushman & Wakefield Needham, MA
2015 – 2020
Chief Engineering Manager
Supervised a workforce of junior engineers and assign maintenance work orders in a 138,690 square-foot commercial office
building, was responsible for other multiple buildings.
Oversaw and directed outside vendors and contractors for maintenance and construction in the building. Responded to
HVAC and complaints from tenants.
Consistently increased customer satisfaction. Inspected building systems, including fire alarms, HVAC & plumbing.
Proficient in Tracer Summit software (climate control) and Kantech Advance Security software. Participates in Engineering
Training Programs and initiatives.
Responsible for the financial budget of the property, and consistently stays under budget.
Participated in team conference meetings. Received TOBY BOMA 360 Building of the Year (see "Awards").
Solectria Renewables Lawrence, MA
Facility Maintenance Chief Building Engineer
2013 – 2015
Managed the day-to-day operations and maintenance of a 500,000 square-foot manufacturing facility, which included
plumbing, HVAC, energy management, fire protection, and high-voltage electrical systems.
Ensured compliance with all state and federal building codes and regulations.
Communicated with the owner of Solectria to address all operational issues and explored ways to improve operating
efficiencies.
AIMCO Real Estate Investments North Andover, MA
Maintenance Mechanic/Supervisor
Performed routine building maintenance tasks on a 588-luxury residential apartment complex.
2012 – 2013
Completed building maintenance tasks in one or more fields (e.g., carpentry; electrical; HVAC & plumbing; repair of all
major appliances).
Performed general cleaning and other tasks assigned.
Merrimack Redevelopment Lawrence, MA
Head Maintenance Mechanic/Supervisor
Performed preventative maintenance and repairs on a large factory facility.
2007 – 2012
Serviced HVAC systems, A/C turbine hydroelectric generators, and all plumbing, electrical repairs as well. Supervised
construction projects.
Sustained safety & environmental compliance.
Responsible for DEP/EPA permitting, maintaining recycling contracts, and per- MIT compliance.
CERTIFICATES
RCRA/DOT Hazardous Waste Management
Industrial Safety & Rescue (Confined Space Entry)
OSHA 1910.146 &1926.1200
Electrical Safety NFPA 70E & OSHA
AWARDS
TOBY AWARD: Winner
2019 BOMA 360 BUILDING OF THE YEAR 160
Gould Street, Needham, Ma
EDUCATION
Participated in various continuing education webinars/seminars (including management/employee relations), engineering
training programs, etc.
Diploma Graduate, Vocational Track Rowan County Senior High School (Morehead, KY).
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