Systems Engineer Customer Service
Resume:
Michael Patton
** *** ******* ****, *********, MA. 01085
********@*****.***
Professional Profile
Eager to bring quality combination of Managment and HVAC knowledge to a company where my unique experience with managment and leadership includes Non Contract Revenue supervisor generating and overseeing sales. HVAC service knowledge and education experience coupled with being a Certified OSHA instructor and business background in HVAC along with Holding a Teaching certificate to teach HVAC in MA. And CT. Also I have a Mass. Oil license and a Ct. S1 license with experience in employee management and company growth Dedicated to enthusiastic and dynamic customer service as a means of nurturing employees and customers.
Certified OSHA 10 and 30 Trainer
Education, and Certifications
Eli Whitney Vocational School
Hamden, CT. 1972
Provisional Certifications
Ct. S1 Unlimited Heating and cooling License # 303069
Mass. Oil Burner License # 026477
Ma. Special to Operate Boilers License
EPA Universal Certification 608
Registered Proctor for ACCA, ESCO and ARI
NORA Silver Certification
ARI Residential Air-Conditioning Certification
ARI Commercial Air-Conditioning Certification
ARI Residential Gas and Oil Heating Certification
Microsoft Certified Systems Engineer
Microsoft Certified Professional
Microsoft Certified Professional with Internet
A+ Certification
OSHA Authorized Instructor
NORA Proctor
NATE Proctor
EPA 608 & 609 Proctor
Valid Mass Driver’s License
Certified Forklift Trainer
Mass. Certified 6 hour Continuing Education Instructor for commercial Boilers
Current Ma. Chief Engineer for Berkshire Sterile Manufacturing
Key Qualifications
Over 40 years in the HVAC industry and overseeing our 20 million dollar expansion along with other projects that have come up. .As a director I have been in charge of Facilities along with The HVAC programs. Currently I am the Engineering Manager at Berkshire Sterile Manufacturing. Certified to teach HVAC and Computer Technology in MA. And CT. Plan and instruct each subject area using wide variety of teaching aids, motivational and implementation strategies to engage students in active learning. I am also a certified OSHA 30 outreach Trainer. I incorporate learning modern principles into classroom and individual instruction. Develop and conduct hands on labs and activities.
Implement technological approaches to subject material. Research educational resources on the Internet. Assist with information retrieval. Update and monitor market trends and advancement in HVAC and COMPUTER industry as related to training.
I am was an independent contractor for Accrediting Council for Independent Colleges and Schools. I travel the country evaluating Post-Secondary Schools programs for federal accrediting.
Experienced Computer Educator
Designed and conducted HVAC curriculum for 3 post secondary schools over the years, in CT. and MA. Conduct various faculty and student workshops for training in class planning and lab software. Instructed corporate personnel in use of word processing, desktop publishing, and other programs. Pertaining to HVAC training.
Computer Skills
Software (IBM and MAC environments): Microsoft Windows®, Microsoft Office package
Excellent knowledge of the Internet
System installations and debugging; terminal/printer operations
Hardware and Networking service
I am Microsoft Certified Systems Engineer (MCSE)
Employment
Professional Experience
•HOP Energy November 24
•Non Contract Revenue Supervisor
• Berkshire Sterile Manufacturing
April 2019 currently still employed
•Porter & Chester Institute HVAC Education Supervisor
June 2015 to April 2019
Chicopee, Ma.
•Branford Hall Career Institute HVAC Director, Education Dept., December 2006 to June 2015
Springfield, MA.
•Baran Institute of Technology, HVAC Instructor
April 2002- December 2006
East Windsor, CT.
•CDI Managed Services, Network Engineer,
April 1998- April 2002
Easthampton, MA.
•General Dynamics, Support Engineer
May 1997 to April 1998
Pittsfield, MA.
•Allstate Institute of Technologies, HVAC Director Education,
June 1996 to July 1997
Chicopee, MA.
•Porter & Chester Institute, HVAC Instructor
March 1994- June 1996
Enfield, CT.
•Wilson 5 Mechanical, HVAC Technician
January 1992- March 1994
Springfield, MT. 01109
•Patton Heating an Air-conditioning, Owner
July 1987 – January 1992
West Hartford, CT
•Harvey Robin Mechanical Contractor, HVAC Technician
May 1982- July 1987
Hartford, CT.
•Climate Engineering, HVAC Technician
February 1979- May 1982
West Hartford, CT
•Investor’s Choice Oil Company, Owner
May 1973-February 1979
West Haven, CT.
•Conn. Heat and Fuel, HVAC Technician
November 1971-May 1973
West Haven, CT
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