Software Development Testing

PROFESSIONAL SUMMARY:

●*+ years of experience in Manual and Automated Software Testing in Web-based Applications.

●Working experience in Healthcare, Insurance, Finance, E-Commerce and Hospitality domains.

●Excellent knowledge in Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC), CI/CD pipeline.

●Hands on experience working in Agile, Scrum, Kanban methodologies.

●Worked closely with Business, Product Owner, Development team, DB team right from requirements gathering to testing.

●Proven ability in preparing Test Plan, Test Strategy, RTM, Test Summary Reports, Test cases and Test scripts for Manual and Automation Testing based on requirements.

●Expertise in designing and developing automation frameworks from scratch using Java, C#, Page Object Model, SpecFlow, Cucumber, NUnit, JUnit, MSTest, TestNG, Appium, RestSharp with Selenium WebDriver.

●Experience working with Selenium IDE, Selenium WebDriver, Maven, Jenkins, SQL, GitHub, Azure DevOps, TFS.

●Implemented different automation frameworks like Hybrid, Data Driven, Behavior Driven, Page object model, Page Factory design patterns.

●Experience in REST and SOAP API testing using Postman, Soap UI, Swagger; Knowledge on Load testing, Performance testing in JMeter.

●Excellent knowledge and hands on experience in Cypress Automation tool with JavaScript on Windows platform.

●Extensive experience in Smoke Testing, Functional Testing, System Integration testing, Regression Testing, User Acceptance Testing (UAT), Cross Browser Testing and End to End testing.

●Hands on experience in JIRA, HP Quality Center (ALM, 10), Version One, Rally, TFS, Test Rails, MTM for test management writing test cases, test execution, defect management, defect tracking, project tracking.

●Good at querying SQL and Solr queries in SQL Server, Apache Solr platforms.

●Excellent knowledge in Python and writing test scripts and implementing in test frameworks.

●Excellent team player with good communication and presentation skills, ability to finish tight deadlines, problem solving, quick learner, zeal to learn new technologies contributing to self and corporate goals and objectives.

AREAS OF EXPERTISE:

Operational Experience: Selenium (Selenium IDE, TestNG, SpecFlow, Cucumber, Selenium WebDriver, Selenium Grid), Appium, Eclipse IDE, MS Office Suite, HP ALM, JIRA, Visual Studio 2015, TFS 2013,2015, Maven, Jenkins, GitHub, IntelliJ IDE, Cypress, Browser Stack, Sonar Lint, Apache Solr, Rally, Postman, WCF Test Client, Service Bus, Salesforce, MS SQL Server Management Studio, Azure DevOps, Rest API, SOAP UI, JMeter, Splunk, Python, WCF Test Client, WPF.

Languages: C, C#, Core Java,JavaScript, SQL, Python.

Operating Systems: iOS, Windows XP/7/8, 10, Linux.

WORK EXPERIENCE:

Client - Hilton Hotels - Remote

Employer: Noblesoft Solutions July 2023 – March 2025

Role: Software Test Engineer

Project: Migration of Legacy system to Hotel Key Property Engagement Platform PEP. Engaged in Modules like Front Desk, Local Companies, Invoices, User and Property settings, Housekeeping, Reservations and Multiple bookings, Reports, Guest Folios, Payments – CC (Elavon and Adyen payment gateways), Cash, Hilton Rewards, Digital Key, etc.,

●Develop and maintain test scripts and test case management in JIRA Xray Test Repository for major and minor releases.

●Validated the functionality to meet product business and functional requirements.

●Identify and investigate issues found during testing and log defects in JIRA.

●Work closely with software developers and other QAs to resolve issues in a timely manner.

●Worked on testing Hotfix tickets for any production related issues.

●Performed regression testing, end to end testing, for every major and minor release along with the assigned tickets and logged defects for regression testing including verification in multiple environments.

●Participate in Daily standups, Sprint Planning, Retrospective, Backlog Refinement as part of Agile process.

●Perform manual testing in different properties and in multiple STG, STG2, HF Test Environments.

●Validated reports like transactions details, Inventory, Housekeeping, Guest details, Revenue, Group Master, Bookings, House Accounts, Cancellations, adjustments, Rates, payments, occupancy, pet policies etc.,

●Verified the Operation Audit, revenue files and check out extract files as part of regression testing for every release.

●Performed Accessibility testing for some of the user stories using JAWS Screen Reader application locally.

●Involved in running Night Audit on all properties in Test Environments daily.

Client: RELX, Inc/LexisNexis, Atlanta, GA May 2023 – July 2023

Employer: Noblesoft Solutions Vendor: Beacon Hill Technologies

Role: QA Test Analyst III

Project: Fircosoft Project – Real-Time transaction screening with an end-to-end solution from the preparation of data to auditioning of transaction screening.

●Identify areas for automation improvement and translate needs into robust, scalable, high-quality solutions.

●Worked on Automation script development – create, maintain, and enhance existing scripts.

●Migration of automation scripts from Sahi to Selenium framework using BDD Cucumber, Java, Gradle and Integrate it with CI/CD pipeline in Bitbucket.

●Integrate the automation scripts with Extent Reporting for Test coverage and validation of test results.

●Investigate, analyze, document, and fix reported issues in JIRA.

●Successfully implemented test development processes, coding/scripting best practices, and code reviews.

●Participated in Daily standup, Sprint Planning, Backlog Refinement, Retrospective, Sprint Demo meetings as part of Agile process.

●Perform SQL Queries in Oracle Database for data management and usage in Selenium scripts.

●Coordinate with the offshore team on testing the latest updates to application and daily updates.

Environment: Java, Cucumber, BDD, Selenium, Gradle, Eclipse, GitHub, Bitbucket, JIRA, Sahi, Extent Reports, Linux.

Client: Axis Capital – Remote Sep 2022 – April 2023

Employer: Noblesoft Solutions Vendor: Beacon Hill Technologies

Role: Software Test Engineer

Project: Specialty Insurance and Reinsurance with a focus on Risk, Pricing and Modelling. Developed functionalities for Global Pricing Platform web application which will streamline and automate the pricing process while providing consistency in benchmark rating for both US and International. G3P which includes Self Service – Reports for Pricing and Loss, Exposure, Results by Peril, Layering, Hazard Analysis, Premium Allocation in Layers. Upload business SOVs to RPM Portal for Renewals and Rate Adjustments in both Underwriting and Actuarial context. Verify AIR Touchstone, AIR Detailed Loss Reports, Different LOBs Global Prop, E&S Prop, Marine Cargo, US Property facilities, Binders.

●Developed automation test scripts in Visual Studio C# with Selenium using MS Test Framework for End-to-End testing, Regression testing – dropping SOV files in Source folder, importing them in RPM and calculate Price and Loss calculations in G3P.

●Added automation test scripts for validating Pricing and Loss Reports and their export features, Admin functionalities, Renewals, EWH Submissions. Maintaining code repository in GitHub.

●Participated in Daily standup, Sprint Planning, Backlog Grooming, Retrospective, Sprint Demo meetings to Business as part of Agile process.

●Debugging and perform root cause analysis on system end to end from RPM portal to AIR Touchstone.

●Perform Regression testing, End to End testing for every sprint in QA1 and UAT1.

●Involved in Backend testing in Postman for different APIs that are used to populate in G3P Application portal.

●Run Automation Regression test suite to compare the pricing values between QA1 and UAT1.

●Create Risks, policies in IDT and Duck Creek FIP Applications for testing of features like PPA grid, SOV Reuploads, to create layers and update statuses of policies.

●Manual testing for certain features includes SOV Cleanse, Data Augmentation, County Normalization, Geocoding, Builders Risk in SOVs. Maintained test cases and defects in TFS.

Environment: .Net, JavaScript, CSS, Visual Studio, Azure DevOps, Postman, SQL Server Management Studio, TFS, Selenium, MS Test, Closed XML, GitHub, WPF Service, WCF Test Client.

Texas Attorney General/Deloitte Consulting – Remote March 2021 to Sep 2022

Employer: Noblesoft Solutions Vendor: Deloitte

Role: Automation Test Engineer

Project: Child Support - Migration from Mainframe to Salesforce. Developed a new UI in Salesforce for Contact Center Applications and User Profiles. Worked on different modules Contact Center Application, Employer Portal, TXCN Portal.

Responsibilities:

●Developed automation framework from scratch using Java SE 1.8, Eclipse IDE, Selenium WebDriver 4.1.0, TestNG, Extent Reports, POM, Maven.

●Integrate test project with build tool Maven to define project structure, configuring dependencies using pom.xml for building and testing code.

●Implemented Jenkins for CICD pipeline and to run jobs on multiple machines and Bitbucket for source code management.

●Performed manual execution of test cases in Mainframe and validated data entries as per the Acceptance Criteria.

●Developed and executed automation Regression and Smoke tests as per the requirements using Selenium WebDriver and generate extent reports and as part of releases.

●Involved in developing Test Strategy, Traceability Matrix, Test Plan, Test Cases. Uploading the test cases, test reports to Zephyr in JIRA.

●Participated in Daily standup, Sprint Planning, Backlog Grooming, Retrospective, Sprint Demo meetings as part of Agile process.

●Performed automation for Data File comparison between different Databases Mainframe (ADABAS), MuleSoft (Transformation of data) – TcVision and TargetRDS, Salesforce to validate the flow from Salesforce to Mainframe and vice versa.

●Streamlining automation test cases using Hybrid framework, Page Object Model Pattern. Performing peer to peer review and modify code based on comments.

●Performed Smoke testing, Functional testing, Regression testing, End to End testing supporting Sprint deliverables. Supported production releases.

●Debugging and analyzing the issue and Performing root cause analysis from Salesforce to Mainframe. Verifying the trigger table information in Salesforce till verifying the dairy entries in Mainframe.

●Logging defects in JIRA found in Automation Test Suite Execution.

Environment: Salesforce Lightning, Java, Eclipse, Mainframe, MuleSoft, Zephyr Scale Test Management for JIRA, Bitbucket, AWS, Maven, Jenkins, PostgreSQL.

United Health Group/Optum - Remote July 2020 to Dec 2020

Employer: Noblesoft Solutions Vendor: Intuitive Technologies

Role: Automation QA Engineer

Project: Web-based Claims Management system. System reads claims data from X12 837 files and saves data into SQL server. Claim data then can be changed and scanned for errors and are sent to payment processing.

Responsibilities:

●Participated in Daily standup, Sprint Planning, Backlog Grooming, Retrospective, Sprint Demo meetings as part of Agile process.

●Automated Restful Web Services using RestSharp libraries by sending the request for Get, Post, Put, delete methods and validating the HTTP response codes.

●Designed and developed the test cases in C# in Visual Studio using Data Driven Framework and NuGet Optum packages for Logging and Reporting.

●Used Attributes and Annotations to the test cases and executed them using Test Explorer by Run Settings.

●Update the test results to Rally and generated test reports using customized Optum Automation Framework and generating log files.

●Integrate test project with Jenkins and GitHub for continuous integration and continuous delivery.

●Configure build jobs in Jenkins to execute the Test suite – Smoke and Regression daily.

●Supported sprint work also by manual testing of user stories, documenting test plan, adding test cases, logging defects in Rally.

●Verified NESS logging in Azure and Splunk for internal Claims Administrator applications.

●Performed end to end data validations using SQL queries in MS SQL Server Management Studio.

●Verify functionality of applications migrated from Legacy to Azure as part of sprint work.

Environment: C#, TFS, Visual Studio, Postman, Swagger, RestSharp, MSTest, NUnit, Log4net, Json, .Net framework, Splunk, Microsoft SQL Server Management Studio 17.0, Azure, GitHub.

BlueCross BlueShield of Nebraska, Omaha, NE Jan 2018 to May 2020

Employer: Noblesoft Solutions Vendor: Modis/Akkodis

Role: Test Engineer II

Project: Migration from Corelink to HealthEdge (HE).

Migration from Corelink to HealthEdge supporting Correspondences like ID cards, COBQ, Newborn, Claim Update, EOBs, FEP EOBs, EOPs, Billing, Individual Reminder, Group Reminder, Dental Predeterminations, Member PHI authorizations, Terms, Medical and Dental Waiting Periods etc.

Responsibilities:

●Participated in Daily standup, Sprint Planning, Backlog Grooming, Retrospective, sprint Demo meetings as part of Agile process.

●Setup test data in HealthRules Manager, designed and executed test cases for correspondences.

●Developing automation test scripts using Selenium WebDriver with SpecFlow as framework in C# in Visual Studio.

●Coordinating with different teams across organization for the flow of data from end to end, Merge Layer to MyBlue, CAT (Customary Advocacy Tool).

●Calling APIs for Claims, Consumer, Group, Provider Information to populate data on correspondences and validate data with HealthEdge UI.

●Performed ETL Testing for correspondence’s trigger logic developed in Informatica.

●Validated the XMLs generated to meet the requirements.

●Involved in data validations using SQL queries in MS SQL Server Management Studio.

●Configuring different letters in Customer Communication Engine for processing, Explanation of Benefits, Claims, PHI Authorization letters etc.

●Supporting daily production issues, debugging, trouble shooting and analyzing the failure logs.

●Documenting test cases in TFS, defect tracking and reporting in TFS.

●Performed end to end data validations using SQL queries in MS SQL Server Management Studio.

●Performed Smoke testing, Regression Testing, Functional testing, UI validations, End to End testing, UAT testing, System Integration testing.

●Testing internal applications developed in Azure and validated AD roles, permissions for internal modules in Azure portal.

Environment: C#, .Net, AngularJS, TFS, Visual Studio, MTM, Postman, Salesforce, Selenium, Service Bus, WCF, WPF, Microsoft SQL Server Management Studio 12.0, XML, Tidal Scheduler, WinSCP, SharePoint, AFS, HealthRules Manager, HealthRules Designer, Macess, HP Exstream, Azure, GitHub.

PayPal, Omaha, NE Oct 2017 to Dec 2017

Employer: Ensis Technologies Vendor: Modis/Akkodis

Software Test Engineer

Project: PayPal offers online banking, online payments to send, pay money online. Worked on providing enhancements to KANA, a windows-based email studio for customer service – searching, grouping, routing, Email Templates, etc.

Responsibilities:

●Worked in Agile-Scrum environment, attended daily standup meetings, sprint planning meetings, test strategy meetings, retrospective meetings, backlog meetings, test strategy meetings.

●Created and executed manual test cases, maintained test logs, test reports in Test Rail management tool.

●Participated in Backlog grooming, user story discussions, logging defects and defect tracking in Rally

●Performed regression testing, Smoke testing, functional testing, backend testing, End – End testing.

●Participated in demo of sprint deliverables.

Environment: Java, JavaScript, .Net, AngularJS, Rally, Visual Studio, TFS, Enterprise Tester, Test Rail, KANA.

Autotrader/Cox Automotive, Atlanta, GA May 2017 to Sep 2017

Employer: Ensis Technologies

Role: Software Test Engineer

Project: www.autotrader.com ; https://m.autotrader.com. Autotrader provides online automotive marketplace for purchasing and selling new, used, and certified pre-owned cars. Worked on different modules like research and compare tools including reviews, photos, videos, and vehicle details with vehicle history reports, supporting customers with special offers from private sellers, dealer discounts, financing, insurance, and warranty programs.

Responsibilities:

●Worked in Agile-Scrum environment, Understanding the Features and writing User Stories.

●Attended Daily standup meetings, Sprint Planning meetings, Test Strategy meetings, Retrospective meetings, Refinement Backlog meetings, Defect review meetings interacting with Product and Business Analysts.

●Developed and Executed Automation Test Cases as per Requirements using Selenium Web Driver with Java for different modules like financing, loan/ lease modules, vehicle features, Email Dealer, Special offers.

●Refactoring and migrating already existing automation test cases to new framework using Hybrid framework, Page Object Model Pattern, Selenium WebDriver, Java, TestNG, Logger Log 4J in IntelliJ IDE.

●Performed smoke testing, functional testing, regression testing, and Browser Compatibility testing supporting Sprint deliverables.

●Integrate test project with build tool Maven POM.XML to define project structure, configuring dependencies, Jenkins for Continuous Integration and to run jobs on multiple machines and GitHub for source code management.

●Involved in the peer-to-peer review of test cases and test scripts developed for better reusability and maintaining best code practices.

●Reviewing the Test Reports on daily basis using TestNG and continuously maintaining the Jenkins master regression test suite which includes excluding the test cases failing, fixing the broken tests, and raising high priority defects in QC found in automation.

●Defect Tracking and Reporting logged defects using HP ALM tool.

●Involved in querying using SQL and Apache Solr for data and validating as expected.

●Work Collaboratively with Offshore Team and multiple teams at Onsite.

Environment: Java, HP ALM, Selenium WebDriver, Selenium Grid, AWS, IntelliJ IDE, Sonar Lint, Jalopy, Rally, Box, Fuel, Jenkins, Maven, GitHub, SOAP UI, GearBox, JSON, XML, PL/SQL Developer, Apache Solr, Jalenium, JMeter, Browser stack, Splunk, Logger 4J.

Philips Healthcare, Baltimore, MD Jun 2016–Feb 2017

Employer: Ensis Technologies

Role: SW Quality Assurance Analyst

Project: Philips Hospital to Home(H2H). The solution includes: A Web-based clinician portal, An Android-based patient tablet application, Healthcare devices such as BP monitor, Weighing Scale, Glucometer, and Oximeter to collect patient’s vitals, Cloud-based data storage, Rule-based engines review that incoming data to help the clinician identify patients needing additional attention, Video-based visits between the clinician and patient.

Responsibilities:

●Coordinated with Offshore and Onsite teams in performing daily activities effectively.

●Identified the existing manual test cases to automate for regression testing.

●Developed Gherkins feature files for test cases using SpecFlow, a Behavior Driven Development .Net tool. Designed the automation scripts in Step Definition files using Selenium WebDriver with C# language.

●Involved in the peer-peer review of test cases and test scripts developed, debugging, and fixing failed scripts.

●Executed test scripts in Salesforce sandboxes with different user profiles (Test, Administrator, etc.,).

●Tested front-end UI of the H2H application developed in Salesforce.com.

●Actively Participated in Daily Standup, Backlog Grooming, Sprint Retrospective, Sprint Review, Sprint Planning, Sprint Demo meetings.

●Performed manual execution of test cases as a part of Verification and Validation in HP ALM.

●Developed and executed SQL queries for data validation.

●Identified Locators using UIAutomator, Android SDK in Android Tablets, Appium.

Environment: Salesforce, C#, SpecFlow, Gherkins, HP ALM, Selenium 2.0, Visual Studio 2015, Rational DOORS, SharePoint, TFS 2013,2015, Appium, SQL, SOAP UI, JIRA.

EDUCATION: Master’s in University of Missouri Kansas City – 2015.

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