KRISSY PAYTON
**** ********* **** **********, ** 30078 770-***-****)
**********@***.***
OBJECTIVE: : I am looking for a job in business administration and office management. I have great skills in customer support, order processing, solving issues, and communication. I also am efficient with Microsoft Outlook, Zoom, Teams, and SalesForce.
SKILLS:
Worked in a Law Office helping Attorney and Paralegal with preparing documents related to different cases to be filed in various courts for Family Law, Personal Injury, and Worker’s Compensation.
Ability to keep legal and financial privacy as the laws require.
Ability to multi-task and prioritize initiatives on a daily or routine basis
Professionally answer telephone, screen calls, route calls to necessary people, or take detailed messages when needed.
Very thorough with an eye for detail
Excellent Verbal and Written Communication skills
Exhibit excellent customer relationship skills.
Excellent computer skills including experience with Microsoft Office applications.
Ability to use office equipment such as fax machines, Scanners, Email, postage machines, incoming and outgoing U.S. Mail.
Use dual monitor Screens to have many open programs for multi-tasking and reviewing many accounts.
Answer e-mail, chat, and telephone for customer communication.
Zoom and Teams Software
Salesforce Software
Cash and Credit Card handling and balancing.
Responsible for setting up customer files and data entry.
Remotely work in home setting with minimal supervision.
EMPLOYMENT:
Great Clips 07/24 to present Hair Stylist Specialist
Chico’s FAS 05-/22 to 07/24 Customer Service Specialist
Staffing Resources 03/22 to 05/22 Receptionist/Admin(contract)
Gwinnett Co. Plan & Zoning 01/22 to 03/22 Receptionist /Admin(contract)
Supercuts 5/20 to 09/21 Cosmetologist/Hair Stylist
Staffing Resources 02/20 to 03/20 Receptionist (contract)
Self Employed 03/19 to 02/20 Caretaker
Lowendick Law Office 07/15 to 03/19 Receptionist/Legal Assistant
EDUCATION:
Gwinnett Technical College Diploma Business Administration 2013
Gwinnett Technical College Certificate Medical Office Administration 2013
Gwinnett Technical College Certificate Medical Billing, Coding, and Insurance 2013
Gwinnett Technical College Certificate Office Administration