Customer Service Project Management
Resume:
Lee Hernandez
Houston, Texas 77072
********.*******@*****.***
Skills
My interest in the Insurance Claim Adjuster position at your company as advertised. Although I am relatively new to the insurance industry, I am eager to apply my strong analytical abilities, attention to detail, and customer service skills to contribute to your team. I am confident that my passion for helping others, combined with my desire to learn and grow in the field, would make me a valuable asset to your company.
I recently completed certification in 2024 and have a foundational understanding of the claims process, insurance policies, and industry best practices. My background in customer service, data analysis, or administrative work and project management has equipped me with strong communication, problem-solving, and organizational skills, all of which are essential in assessing claims accurately and efficiently.
I am particularly drawn to your company because of your commitment to [mention a value or initiative that appeals to you, such as customer satisfaction, innovation, or employee development]. I believe my adaptability and strong work ethic would allow me to contribute to your ongoing success while continuing to learn from the experienced professionals at your company. I would welcome the opportunity to discuss how my skills and background align with the needs of your team. Thank you for considering my application. I look forward to the possibility of contributing to your company and further developing my career as an Insurance Claim Adjuster. Experience
January 2025 - PRESENT
Globe Life Insurance - Agent
● Agent Recruiting
● Selling Health & Life Insurance Policy
April 2024 - PRESENT
Discount Auto Brokers - Sales
● Selling Cars
● Moving inventory, updating inventory in a database
● Customer Service, updating Websites, taking photos of vehicles May 2010 - PRESENT
General Contractor - Owner Lee’s Contractor
2
● Sales Computers, Homes, Auto Mechanic
● Service Computers, Home Repairs, Car Repairs
October 1999 -April 2024
MD Anderson, Houston - Computer Analyst
● Computer and Medical Devices
● Service, Break/Fix, Troubleshoot
● Project Management
Education
01/25/2025
Texas Department Of Insurance - General Lines–Property and Casualty or Personal Lines Property and Casualty
01/08/2025
Certificate Of Completion - California Fair Claims Training 01/08/2025
Certificate Of Completion - State Farm ECS Auto Core Curriculum 01/08/2025
Certificate Of Completion - State Farm ECS Fire Core Curriculum 02/05/2024
General Lines - Property and Casualty
11/05/2024
Department Of Insurance Texas Adjuster, Houston - All Lines Lic #3256127 11/05/2024
Registered Title / Escrow Officer
04/20/2024
MLO Mortgage Loan Officer
09/08/2024
Texas Adjuster All-Lines, Katy - Pre-Licensing Course #15605 05/01/2010 - 08/30/2010
University Of Houston, Houston - Non Credit Course
● Computer Science
● Microsoft Office Advance
● Programming (Pascal, C, C++, Visual Basic)
● Editor Programming
● AutoIt
Awards
MD Anderson Awards from MD Anderson
3
Excellent Job Awards
Future
General Lines - Property and Casualty
Xactimate
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