Suliat Bello
Newark, NJ, ***** 586-***-**** *****************@*****.***
WORK EXPERIENCE
Staci Americas Jersey City, NJ
Warehouse Supervisor Sep 2023 - Jul 2024
Directed operations for a 115-member team during the AM shift, enhancing productivity by 20% through streamlined processes and effective communication, resulting in a 15% reduction in shipment delays. Facilitated communication with customers regarding shipping inquiries and issues, resolving over 80% of problems on the first contact to improve customer satisfaction scores by 15%. Oversaw receiving and dispatching procedures for over 1,000 shipments weekly, achieving a 98% accuracy rate in inventory transactions while reducing processing time by 30%. Conducted rigorous inventory audits on more than $1M worth of merchandise monthly, ensuring transaction accuracy exceeded 98%, while implementing best practices that improved storage area compliance with cleanliness standards by over 40%.
Warehouse Team Leader Mar 2022 - Sep 2023
Supervised daily operations for a team of 30 employees, enhancing productivity by 10% through the implementation of streamlined workflow processes and effective task delegation. Coordinated and implemented daily picking operations aligned with client standards and SLAs, optimizing workflow efficiency while maintaining and adhering to stock management systems, ensuring accurate inventory control. Supervised the unloading and inspection of inbound goods and returned products, ensuring precision and organization. Facilitated employee training, development, and engagement, fostering a skilled and motivated workforce Warehouse Associate May 2021 - Mar 2022
Conducted cycle counts in a 20,000 sq. ft. warehouse with 98% accuracy, reducing inventory discrepancies by 40% and streamlining operations.
Inspected 10,000 + inventory items monthly, identifying defects to improve product quality, reduce returm rates and ensure complane with customer standards.
Managed entry of 5,000+ SKUs monthly, resolving data issues with cross-functional teams to boost order processing speeds by 25% and improve customer satisfaction.
Proman Staffing Jersey City, NJ
Picker/Packer (Staci Americas) Dec 2020 - May 2021 Fulfilled customer orders by managing sales orders, pick, pack, ship processes, and handling return material authorizations to ensure accurate and timely shipments. Performed incoming and outgoing inspection on inventory for visual defects, damages and other issues prior to shipping to meet customer’s quality standard.
Received, unloaded, and accurately placed inventory, processing 100+ items daily. EDUCATION
Ubril Martins Memorial Grammar School
Lagos, Nigeria
SKILLS
:
Microsoft Office, A360, Power BI, Shipping and Receiving, Data Entry, E-commerce, B2B, Logistics, RF Scanner, Pallet Jack Operator, Leadership, Inventory Control, Kitting