Karye Jednachowski
********@*****.***
Channahon, IL 60410
Summary
Highly motivated individual with proven excellent administrative skills and over 20 years of customer service work. Bringing a positive attitude and devoted team player with the goal of providing superior customer service.
Work experience
Executive Assistant
Impulse Entertainment - Lombard, IL - November 2023 to April 2025
I worked part time for a DJ, photo booth, and event lighting company out of Lombard, IL. Strictly a stay-at-home job and all of my duties were done from my computer at home. Those duties included:
Answering incoming leads for information
Emailing information, pricing, photos, and any other information the client may need.
Creating pricing templates.
Answering the company phone and assisting the client with any questions they may have.
Organizing all client information on Google Drive in folders.
Helping run our page on wedding vendor websites such as Zola, The Knot, and Wedding Wire.
Running our booth when we do community events, such as wedding expos.
Assisting the owner with anything else he may need help with.
Lead Teacher
Mary Sears Children's Academy - Joliet, IL - August 2020 to November 2023
Responsible for the safety and oversight of anywhere between 4-20 children at a time, five room childcare facility.
Providing safe and loving care of children, including feeding, diapering, toilet training, and daily activities.
Keeping the classroom clean and welcoming.
Increased safety by creating, implementing and managing daily checklists that included sanitation.
Increased productivity by creating and managing requirements according to state regulations.
Gateways training up to date, CPR and first aid training up to date.
Front Office Coordinator
Express Employment Professionals - Valparaiso, IN - March 2018 to August 2019
Order all office supplies.
Enter payroll every week
Some accounts receivable work
Prepare mailings
File all applications, paperwork, etc.
Prepare reports as requested
Collect time cards and distribute paycheck checks in the office weekly
Handle all incoming phone calls
Schedule interviews
Client Support Specialist
Enterprise Network Group - Saint John, IN - November 2017 to March 2018
Assist with inbound telephone calls and respond to e-mails quickly, professionally and efficiently
Answer all incoming calls with a high level of customer service and support
Prepare and review sales contracts
Assist the with securing pricing and generating quote quickly and accurately and putting together proposals for customers
Help customers with questions pertaining to the pricing and products quoted
Manage and maintain schedules, and appointments
Coordinate meetings and events
Business Development Center Representative
Rizza Buick GMC Cadillac - Tinley Park, IL - November 2016 to April 2017
Multi-task with phone and software applications simultaneously
Phone and internet communication with customers
Data entry
Answer questions and concerns for customers
High phone volume
Business Development Center Representative
Ed Napleton Honda of Oak Lawn - Oak Lawn, IL - February 2014 to November 2016
Multi-task with phone and software applications simultaneously
Phone and internet communication with customers
Data entry
Answer questions and concerns for customers
High phone volume
Sales Associate
Macy's of Orland Park - Orland Park, IL - April 2012 to February 2014
Stocked and organized clothing/merchandise.
Tracked incoming and outgoing inventory.
Addressed the needs of customer questions and concerns.
Maintained cash registers to ensure transactions upheld a continuous flow during high customer volume.
Customer Service Supervisor
Walt's Food Center - Tinley Park, IL - 2004 to 2011
Supervised 10-30 cashiers/front-end employees.
Managed daily revenue/balanced cash, checks, and secured funds on hand.
Completed numerous office tasks a day.
Collaborated with management in regards to scheduling employees and documenting call-off's.
Executed high quality customer service with an upstanding demeanor in stressful situations.
Education
Associates in Arts
South Suburban College - South Holland, IL2006 to 2009