Technical Writer Writing

Technical Mike Writer Trumpfheller & Software QA Expert

Contact: demoldo@gmail linkedin.com/in/minds4 Highly motivated and detail-oriented technical writer with extensive experience in the software QA industry. Proficient in translating complex technical information into clear, concise, and user-friendly documentation. Strong understanding of software development methodologies, testing techniques, and best practices. Passionate about creating high-quality documentation that empowers users and enhances product success. Technical Skills:

• Technical Writing: Google Suite, internal wikis, Confluence, Jekyll

(Mac and Linux), API Technical Writing (JSON, XML, REST). Google Technical Writing 1 & 2, DITA for Technical Writing for IT Industry.

• Content Management: Markdown, HTML5, CSS3

• Programming Languages: Java, Python (pandas, NumPy, matplotlib), SQL, C++.

• Testing Tools & Frameworks: Selenium (Java & Webdriver), Appium, TestNG, JIRA (Confluence/storyBoard), Buganizer, TestRail, Testtracker, Postman, Browserstack, Git, Jenkins, XCode, AndroidStudio, VSCode, Worldserver, Optimizely, Apptimizer, Charles, HockeyApp, Localizer, Perforce, Status/Radar, ADB Cmds, Linux/Unix Cmds.

Portfolio:

• My QA Playbook: https://trumpfheller.github.io/

• My QA Projects: https://sciustechnologia.github.io/ Page 1 of 4

Professional Experience:

Technical Writer Scius-Tech February 2024 – Present

• Develop and maintain technical documentation for software products, including user manuals, API documentation, and online help systems.

• Collaborate with development teams to gather technical information and ensure accuracy of content.

• Apply technical writing principles to create clear, concise, and user- friendly documentation for a variety of audiences.

• Utilize industry-standard tools and technologies to produce and maintain documentation.

Qualitest (@Facebook) Senior QA Engineer May 2023 – January 2024

• Conducted comprehensive testing across hardware, VR_OS, and Store functionalities with a specialization in power stress testing.

• Collaborated with technicians and test engineers to execute electrical and battery cycler tests.

• Generated Key Performance Indicators (KPIs) for laboratory activities and prepared detailed reports to support investigations.

• Co-developed procedures and analyzed data for validation activities, ensuring rigorous testing standards were met.

• Developed data collection scripts in bash for the Mac environment, streamlining testing processes and enhancing efficiency.

• Authored detailed wiki pages covering OS and Store features, providing valuable reference materials for team members.

• Facilitated TestRail test case creation and management, ensuring comprehensive test coverage and traceability.

HCL (@Google) QA Techn Lead/Manager January 2022 – January 2023

• Managed a team of professionals and implemented quality assurance processes to ensure high standards of product/service delivery.

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• Utilized Agile methodologies to improve team efficiency and project effectiveness.

• Implemented test automation strategies to streamline testing processes and improve product quality.

• Conducted 24 & 48 hours of stress testing on Pixel phones, analyzing results and communicating findings in Agile meetings.

• Investigated and resolved software defects using Buganizer and monitored regression testing on new releases.

• Researched logs and communicated results in Agile stand-ups. Yoh (@Google) QA Engineer October 2021 – December 2021

• Developed test methodologies using existing software tools and prototypes.

• Created and executed test cases and test plans for functional testing, utilizing Testtracker.

• Implemented test automation strategies using ADB commands, Blaze, and shell scripting.

TCS (@Google) QA Engineer (Auto/Infotainment) August 2020 – September 2021

• Executed tests in an integrated system, conducting user acceptance, smoke, and regression tests.

• Utilized Postman to test API and identify issues before they affected API consumers.

• Developed test methodologies using existing software tools or creating new tools to increase productivity.

• Provided customer support on issues, specification discussion, and road tests.

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Education:

Technical Writing:

• 01/2024 udemy DITA for Technical Writing for IT Industry

• 02/2023 Google Technical Writing One

• 03/2023 Google Technical Writing Two

• 11/2017 – 11/2017 udemy.com - API Technical Writing1 - JSON and XML for Writers.

• 11/2017 – 11/2017 udemy.com - API Technical Writing2 - REST for Writers.

Certificate in Software Development and Programming UC Berkeley Extension January 2021 – June 2025

• Introduction to Data Analytics (COMPSCI X407.9)

• Python, SQL, pandas, NumPy, matplotlib (COMPSCI X434)

• Software Quality Assurance (COMPSCI X418.3)

• Project Management (BUS ADM X434)

• Intro to Programming (COMPSCI X444.4)

• Java (ELENGX429.9-021)

2011 BA in philosophy; focus on ethics and epistemology, philosophy of mind. @ San Francisco State University, San Francisco, USA. Page 4 of 4

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