Human Resources Talent Acquisition

Denise Gallop

** ****** ****, ******, ** ***** US 207-***-**** ********@*******.***

Focused on retention strategies.

Visionary Director of HR.

Expert Talent Acquisition leader.

PROFESSIONAL SUMMARY

Tactful HR leader with a passion for employee development. Increased overall employee satisfaction.

Promoted a healthier, more productive workforce.

Skilled director focused on improving processes.

Employer Branding and Recruitment Marketing

Cross-functional team collaboration

Cost reduction through process improvement

Policy development and enforcement

Change Management and Organizational Restructuring Metrics-driven HR decision making

Human Resources - Bachelor of Science - 2018

Liberty University - Lynchburg, VA

Business and Psychology - 1993

University of Maine - Orono, ME

Director of Human Resources - June, 2022 to Present Eaton Peabody - Bangor, ME

Increased employee retention rates.

Partnered with marketing.

Implemented workforce management software.

Ensured alignment with financial objectives.

Reduced hiring costs.

Coordinated cross-functional teams.

Negotiated benefit packages.

Increased supervisor-employee communication

Implemented flexible work policies.

Orchestrated employee incentive programs.

Worked closely with IT and Legal departments.

SKILLS

Compliance with labor and employment laws

Diversity and inclusion strategy formulation

Performance management system implementation

Legal exposure mitigation

Workplace Culture Improvement

Succession Planning

EDUCATION

WORK HISTORY

Achieved recognition as Best Places to Work in Maine recipient in 2023 and 2024. Aligned benefit packages to industry benchmarks.

Handled conflict incidents effectively.

Drove cultural transformations.

Advised senior leadership on conflict resolution strategies. Implemented a tailored onboarding process.

Facilitated job sharing and remote work options.

Hospital Administrator - January, 2020 to June, 2022 Eastern Maine Emergency Vet Clinic - Brewer, Maine Negotiated vendor contracts.

Directed a patient-centered care model rollout.

Developed an emergency preparedness plan for the hospital. Reduced triage time.

Successfully implemented a staff development program. Redesigned the supply chain management process.

Optimized the allocation of hospital resources.

Developed partnerships with local businesses.

Assisted the nursing team in improving patient flow. Fostered a culture of accountability.

Improved communication across community clinics.

Managed clinical and non-clinical staff.

Oversaw recruitment and onboarding of new medical professionals. Eliminated bottlenecks.

Recruited and managed a high-performing team.

Maintained care quality.

Developed a hospital fundraising campaign.

Collaborated with the risk management team.

Benefits Specialist - May, 2019 to January, 2020

Sargent - Orono, ME

Reviewed benefit vendor contracts.

Administered comprehensive employee benefits programs. Managed annual benefit plan reviews with stakeholders. Prevented future incidents.

Rolled out the benefits guide.

Increased overall satisfaction with benefit offerings. Evaluated options for voluntary employee benefits. Monitored compliance with COBRA, HIPAA, and ERISA. Managed short-term disability program access.

Led successful implementations of new wellness programs. Human Resources Business Partner - August, 2018 to May, 2019 Northern Light Health, SVH - Pittsfield, ME

Collaborated with department heads.

Played a key role in resolving employee relations issues. Ensured 100% compliance across all HR practices.

Achieved full compliance during audits.

Protected employee data.

Delivered an onboarding program.

Senior Service Assurance Lead and Courier - January, 1993 to August, 2018 FedEx Express - Bangor, ME

Successfully drove cross-department collaboration. Improved overall efficiency.

Delivered on time across multiple locales.

Resulted in a more efficient QA process.

Collaborated with product managers.

Passed audits with zero defects.

Spearheaded quality assurance best practices implementation. I proudly and humbly serve as a Board member and Governance Committee Chair for Literacy Volunteers of Bangor.

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