Customer Service A Full-Time
Resume:
Shanika Perkins
San Francisco, CA ***** • 415-***-**** • *****************@*****.***
Professional Summary
To maintain a full-time position where I can utilize acquired skills and training to contribute to an organization's success and build a commendable reputation.
Skills
10+ years customer service
Complaint resolution
Good listening skills
Product and Service Sales
Bloodborne Pathogen training
HAZMAT knowledge
Facilities maintenance
Relationship development
Communications
Problem resolution
Work History
Security Specialist
VIP Security – San Francisco, CA
Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Monitored video surveillance feed and system alerts for suspicious activity.
Site Monitor
Goodwill – San Francisco, CA
Conducted hourly wellness checks to ensure client safety and comfortability
Issued up to 3 meals a day to all clients living in facility
Secured facility by accurately checking identification for all traffic in and out of the building
SF Practioner
Urban Alchemy – San Francisco, CA
Established and maintained clean and comfortable environment
Inspected facility and grounds and picked up any trash.
Responded immediately to calls from personnel to clean up spills
Car Wash Attendant
Vallejo Car Wash – Vallejo, CA
Maintained all equipment in car wash and self-service areas, including vacuums, and pressure washers.
Used equipment like scrapers, brushes, cloths, cleaners, disinfectants, insecticides, acid, abrasives, vacuums, and hoses to clean and protect the interior and exterior of vehicles.
Prep cook
San Francisco Jewish Community Center – San Francisco, CA
Prepared meals in accordance with company standards and requirements.
Adhered to all regulatory standards regarding safe and sanitary food prep.
Maintained clean and orderly appearance throughout the kitchen and dining area.
Prep Cook
McDonald's – San Francisco, CA
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Offers support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
Adhered to all regulatory standards regarding safe and sanitary food prep.
Maitre
Until December Catering Service – San Francisco, CA
Prepared and cooked food for special events
Coordinated event setup and cleanup
Serviced and welcomed event guests
Education
Associate of Arts: Psychology
City College Of San Francisco - San Francisco, CA
Associate of Arts: Business Administration
Coastline Community College - Fountain Valley, CA
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