Customer Service Event Coordinator

Xainalyn Paul

907-***-**** ************@*****.*** 120 W

Casino Rd Apt 31F, Everett, WA 98204

Profile

Recently relocated to Washington from Alaska pursuing my education, I am committed to finding a company that best fits my career path. I have 3 years of customer service experience that I've obtained through volunteer work with my church.

Experience

HOSTESS, INLET PUBHOUSE HOTEL, ANCHORAGE, AK — 2023

-With an enthusiastic attitude, I welcomed guests and escorted them to their assigned tables seating 50-100 people per shift

-Coordinated with waitstaff, kitchen and managers to ensure guests were satisfied with their service

-Addressed any customer complaints and concerns escalating it to management when absolutely necessary

-Managed all reservations through phone calls while keeping waitlist updated for incoming customers

VOLUNTEER, SERVER, BEANS CAFE, ANCHORAGE, AK — 2016-2019

-Prepped and served meals for the homeless. Served up to 100 homeless in Alaska per volunteer shift

VOLUNTEER WORK, FIRST BODY OF CHRIST, ANCHORAGE, AK — 2014-2023

-Participated in annual summer car wash fundraiser for my church

-Volunteered at the Senior Center Bazaar as a hostess, server, and runner

-Volunteered as a server for a Military Ball Event held at the Senior Center

-Part of the media crew in charge of recording all of the Pastor's sermons and teachings Education

West Anchorage High School — 2023

Skills

-4 years of experience in Customer Service -Able to work alone as well in a group setting

-Comfortable in a fast pace environment -Able to work under pressure

-Strong organizational skills -Phone Etiquette

-Janitorial Experience -Quick Learner

Reference

Veronica Faumuina - Church Event Coordinator 907-***-****

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