Nicole Brooks
Atlanta, GA *****
*******@*******.***
Professional Summary
Registered Behavior Technician with experience in the field of Applied Behavior Analysis. Proficient at implementing specialized programs for children and individuals with developmental, emotional, and intellectual disabilities. Caring, compassionate, patient, and well-organized with excellent communication, interpersonal and social skills. Passionate about caring for children on the Autism Spectrum and providing the highest quality of services to clients with special needs. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Self Employed
Nikki’s Notary and Legal Services-Decatur, GA
March 2018 to Present
Responsible for coordinating variety aspects of businesses: new business development, create and maintain a client database, negotiate pricing, and accounting activities •
Checked documents and identifying acceptable credentials for all parties according to law and requirements for the state of Georgia.
Registered Behavior Technician (RBT)
Heartlinks ABA GA-Stone Mountain, GA
March 2024 to March 2025
• Observed and recorded client behavior and responses to the BIP through several forms of data taking including partial interval recording, learn units, antecedent-behavior-consequence, and daily session notes.
• Recorded client information on graphs, accurately indicating the progress and success of behavior intervention plan.
• Maintained daily progress notes on every client and submitted billing, insurance, incident report forms and all other required documents in a timely manner.
• Assisted in the implementation of operationally defined targeted behaviors, goals, and plans as identified in the Individualized Family Service Plan (IFSP), Individualized Education Plan (IEP), and Individualized Program Plan (IPP), with Clinical Supervisors, Board Certified Behavior Analysts and any other direct care staff as needed.
• Ran one-to-one therapy sessions for children ages 4-18
• Communicated confidentially and professionally with parents, supervisors, behavior analysts, teachers, and other members of the client's team as necessary Operations and Planning Specialist
Walgreens Boots Alliance-Remote
March 2022 to May 2024
Evaluated upcoming program plans to forecast expected resource needs.
Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
Assist clients with explanation of policy coverage's, billing inquires, and alignment of medication.
•Assisted clients with explanation of, effective dates, policy coverage's, and prescriptions Office Manager
GSA-Atlanta, GA
January 2015 to December 2022
Establish standards and procedures
Organize office operations and procedures
Evaluate staff performance
Liaise with other agencies and organizations (GSA, SSA, other federal agencies)
Create and maintain company contracts. Ensure all contracts are up to date and adhere to state and federal regulations
Program / Troubleshoot government PIV badges (Access Control)
Collect/Deposit/ Update/Monitor payments for 1000+ accounts Medical Office Assistant / Patient Intake
Alzheimer’s & Dementia Medical Facility-Forest Park, GA August 2010 to March 2015
Greeted, screened, scheduled, and directed patients to exam rooms
Maintained daily schedule for clinical, academic and administrative tasks
Kept track of Physician’s dictations
Performed clerical duties related to clinical services including medical transcription, composition, and dictation in a medical group
Maintained routine files and assisted in establishing office systems
Procured office and clinical supplies
Program Administrator
Department of Human Services (ARRA PROGRAM) Call Center-Atlanta, GA April 2010 to August 2010
Research actual status of financial transactions utilizing multiple sources.
Perform variety of budgetary functions implementing organization’s budgetary program, policies and procedure.
Research actual status of financial transactions utilizing multiple sources.
Recommended corrective courses of action
Participate in operations meetings to review the status of each program, issues or business opportunities.
Provide Financial Support for PMs including timesheet, subcontract, consultant agreement and invoice reviews.
Asst.
Atlanta GA- City Council-Atlanta, GA
October 2007 to March 2010
Answered phone inquiries and composed correspondence
Plan and host community outreach parties/ meetings
Arranged travel and lodging, scheduled meetings and appointments
Prepared proclamations, letters, memos and organized council member calendar
Organized electronic files and filed confidential paperwork in a secure area
Collected research for various projects
Attended court to observe and report proceeding outcomes to the council member Education
Bachelor's degree in Applied Law
Mercer University - Tucker, GA
August 2014 to September 2015
DeKalb Technical College - Clarkston, GA
May 2008 to January 2010
Skills
• Organizational skills
• Negotiation
• Experience with children
• Childcare
• Google Suite
• Supervising experience
• POS
• Help desk
• Applied behavior analysis
• Yardi
• Leadership
• Child protective services
• SharePoint
• Microsoft Excel
• Office management
• Communication skills
• Training & development
• CRM software
• Customer service
• Customer relationship management
• Clerical experience
• Customer support
• Working with people with autism
• Data entry
• Microsoft Office
• Property management
• Sales
• Cash handling
• Recruiting
• Vital signs
Certifications and Licenses
RBT Certification
Certified Notary Public
Driver's License
Driver's License
September 2018 to September 2027
Certified Behavioral Health Technician
First Aid Certification
Board Certified Autism Technician