Project Management Product Manager

Muhammad Hassan

Kammer str *** / *****,Duisburg Germany

Cell No: +491**********

Email Id: **********@*******.***

Nationality:German

Experience in the telecommunications and automotive industry working with numerous

operators and OEM vendors.

Good technical skills in Telecom technologies, Project Management and software testing

Well-developed team skills, willing to take responsibility and adapt to changing business needs

Customer-focused with a desire to deliver a consistent, first-class service level

Project Management (PMP-certified )

Product Manager/Product Owner Safe Certified

EDUCATION: M.Sc. Electrical and Electronics Engineering

University of Duisburg &Essen Germany.

(March 2014)

April 2020-Current Volkswagen-Infotainment GmbH(Full Time)

Project Expert2

Stakeholder management, Risk Management, Defect Management, Project milestones bugs fixes, Change Management .

Nov 2018-Current Volkswagen-Infotainment Gmbh( Full Time)

Problem Manager

Lifecycle management of all defects within all development and pre-production environments of cloud

devices in car.

Lead/chair daily triage calls with representation from QA/Testing Teams, Technology Development,

Partners, Business Leads, Development Leads, etc. and to provide clear minutes and actions.

Initiate and manage escalation process for any defects exceeding SLAs.

Maintaining absolute integrity of the defect database and ensure all changes to defect status are within the

guidelines of the defect management process.

Development of weekly defect status reports and trending reports.

Identify and implement process & tools improvements for defect prevention and/or to improve defect

resolution times.

Triage defects by assigning appropriate priority, determining ownership of the defect, and routing the

defect to the appropriate resource.

Collaborate with QA/Testing and Release/Change Management teams to maintain awareness of new code

changes, new test cycles, ongoing automation test results and new defects, bug fix scheduling and retesting.

Active participation in Automotive Spice Audit for process improvement

March 2018-August 2018 Allgeier experts Pro gmbh(Daimler project) (Full Time)

System Tester

System testing of car equipment

Defect tracking

Commissioning of new telecom hardware

Customer feedback meeting and solution of complex issues

January 2017-Feb 2018 Megapart GmbH

Problem Manager (Full Time)

Responsible for receiving, recording and tracking of different type(IVI,RUI,NAVI,BT,CAN/HIL

,diagnosis) of software Defects.

Software testing, verification of all different variants related to Jira tickets

Serve the team in dispatching defects and facilitate the team to take decisions

Prioritize Defects fixing with the help of project management

Track and Push Defect tickets

Know details about the status of a Defect or a resulting change

Participation in weekly team meetings / planning meetings

Provide weekly status reports about Defects internally and to our customer projects

Support of Defect handling with the customer projects

Software testing for all navigation variants for Alpine, Herman, Delphi and technisat main units.

Troubleshooting and problem solving for software and hardware

Project co-ordination with developers for software fix

Software Tracing with HMI Monitor tracing tool for Error detrection

Validation and verification of Software Fix

Tool: KPM, Doris, Jira, HMI Monitor,Jenkin

Jan2016-Dec-2016 Megapart GmbH

Test Engineer Manager(Full Time)

Software testing for all navigation variants for Alpine, Herman, Delphi and technisat main head units.

Project co-ordination with developers for software fix

Validation and verification of Software Fix

Software testing, verification of all different variants related to Jira VW tickets

Software Tracing with HMI Monitor tracing tool for Error detection

Tool: KPM, Doris, Jira, HMI Monitor

June 2015-Dec-2015 Bertrandt GmbH

Test Engineer

Infotainment Software testing

Comprion GmbH(Simfony, Internee)

Test Engineer

Quality assurance of combined handset conformance Test Cases which are developed at COMPRION

based on relevant 3GPP specifications ( USIM and USAT).

Installation, maintenance and configuration of COMPRION IT3 Platform, IT3 Prove and COMPRION

SIMfony Test benches.

Extensive experience of working with Mobile Technologies like 2G, 3G and LTE.

Analysis and manipulation of the communication between a SIM card and Network.

Participation in the validation process which requires the generation of Regression logs of latest SIMfony

Software releases.

Involvement in the improvement of testing processes and testing efficiency.

Hands-on experience with Wireless Network Simulators such as Rhode & Schwarz CMW500 and Anritsu

MD8470/75 A.

Received Agile Software Development training during its launch at the company.

Nokia GmbH(Test Engineer, Student Internee)

Performed Deutsche Telecom –Specific Product Quality Testing including:

Vendor Quality Gate Test Plan

Vendor Field Verification of Device SW Variants for Deutsche Telecom

Vendor Self-Declaration Test Plan

Execution of Microsoft Phone Quality Experience Test Suite(WPQX) For all Nokia Windows

Phone –Platform based devices

Preparation of testing Prototypes for Deutsche Telekom Acceptance Tests

Used Nokia Software Flashing Tools

Used HP Quality Centre

Used Window Phone Quality Experience Tool

Used Nokia Software Variant Configuration Tool

Used Phoenix,Test and Service Software For Nokia Cell Phones

Nokia Siemens GmbH(Test Engineer Intenee)

Configuration & Installation Nokia of Radio Network Controller (RNS),ultra & Flexi BTS(Node B)

Configuration of ATM,SDH,PDH & Optical Fiber links between RNC & BTS.

Configuration,Installlation & Maintinance of Flexihopper Microwave links at RNC & BTS.

Troubleshooting and implementation of all test cases to check Quality of Service (UMTS).

Use of Nokia NetAct and ElementManager for management of Network

Test Cases like Basic Calls(PNSRT,HSPA/ AMR ),OAM Connection,HSPDA

Fallback and Link Break in BFAT Software

Troubleshooting,comparison of different alarms from Log Files,reconfiguration and maintenance .

Sending of Alarm Reports in Emil Software to Designer.

Software Upgradation at RNC and Node B .

RNC Reconfiguration,Backup Creation and Correction creation .

ATM Configuration,VPI and VCI Configuration

Commissioning of Node B’s

Mobiserve Pakistan (Pvt) Ltd. Maintenance Engineer

Visiting various Cell sites for the troubleshooting of transmission and power issues

Heading the team members and helping them in the field.

Field operation activities of the resource and radio equipment

Complete Base Station trouble shooting knowledge of Motorola (HM-1, HM-II) and Alcatel Microwave

links

Complete troubleshooting of BTS from the cell site or from BSC if required.

To trace and fixed all the RSL related issues of SDH/PDH Microwave Transmission Link, NEC Paso link and NEC

Paso link Neo IDU Fault & ODU Fault, fault in Tributaries, Faulty Controller card etc. within the limited

time to reduce the outage.

Project management and team management

Wireshark, Qxdm Basics, jira

Prince II(Foundation) Certified, PMP certified, Product Manager /Product Owner Safe certified,Project

Management, Agile,Aspice

HP Quality Control, Jira, KPM,RTC IBM

Professional Summary:

Technical Experience:

May 2013-June 2014

Aug 2011-Dec2012

October 2010-June 2011

May 2007 - July 2009

Trainings and Tools:

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