Security Officer Customer Service

CHIALUKA ADINDU

Bronx, NY ***** 347-***-**** **************@*****.***

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

• Customer Service • Administrative

• OSHA 30 Certified • Operating Systems Installation

• Security Camera Monitoring • BLS Certified

• Google IT Support Professional Certified • ServSafe Food Handler Certified

• Security guard license

Security Officer, 02/2025 - Current

North Central Bronx Hospital – The Bronx, NY

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

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• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

• Screened individuals and prevented passage of prohibited articles into restricted areas.

• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

• Examined doors, windows and gates to verify security. Security Officer, 09/2024 - 01/2025

TD Bank – New York, NY

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

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• Acted quickly during emergency situations to reduce opportunity for damage and injury.

• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

or access control procedures.

Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.

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Administrative Support Intern, 02/2024 - 04/2024

Montefiore Medical Group – Bronx, USA

• Provided general administrative and clerical support

• Copied, filed and faxed paper documents in an organized manner

• Scanned and electronically filed documents

• Organized office supplies enduring neat and efficient office environment

• Managed sensitive and confidential records pertaining to high-risk patients Security Officer, 06/2021 - 06/2022

Lenox Hill Hospital – New York, USA

Monitored hospital rooms and premises and prevent signs of potential threats and ensure security on doors and windows in lock down

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Inspected and adjusted security system, equipment and machinery to ensure operational use and to detect evidence of tampering

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• Apprehended suspects in case of security branches and detain them until police arrives

• Reviewed CCTV recording to check for recording offenses GUEST ASSOCIATES, 10/2018 - 03/2020

MARS CORPORATION – New York, USA

• Greeting and Assisting Customers

Introduce customers to exciting M&M flavors and explain how they can mix different types to create unique combinations

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• Ensuring accurate transactions, counting money, and identifying real vs

• Counterfeit bills

• Stocking shelves, maintaining cleanliness, and helping customers find products

• Being friendly and approachable, especially during busy times like holidays Bachelor of Science: Cyber Security, 02/2025

DeVry University - New York, NY

High School Diploma: 06/2018

Mott Hall V - Bronx, NY

EDUCATION

Phipps Neighborhoods Career Network Healthcare, Bronx, NY, 01/01/24, 04/01/24, Intensive 10-weeks professional development program focused on healthcare, in partnership with Montefiore Medical Center and Hostos Community College.

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The DOOR - A Center of Alternatives, Manhattan, NY, 09/01/22, 01/01/23, Completed Culinary program, 10-weeks of classroom and internship training in the food service industry.

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PROFESSIONAL DEVELOPMENT

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