Customer Service Team Member

SUMMARY OF QUALIFICATIONS

* *****’ experience providing excellent customer service at a food restaurant.

Punctual, trustworthy, and hard-working

Experienced working with newcomers and diverse groups of people

Maintain confidentially of client information

Exhibits a professional and respectful attitude and appearance

Excellent organizational and teamwork skills

Am familiar with using Microsoft Office applications

EXPERIENCE AND SPECIALIZED SKILLS

Communication/Interpersonal Skills:

Developed a rapport and used body language that made others feel comfortable

Hosted friendship circles and educated others on expectations, guidelines, and activities

Informed participants of upcoming guest speakers and schedules

Created a PowerPoint presentation and facilitated a class about how to deal with discrimination in the workplace

Created posters and infographics to promote Indigenous friendship circles

Teamwork Skills:

Volunteered for assignments: making posters and infographics

Shared information, knowledge, and experience of different cultures

Dealt with fellow team members with courtesy and consideration

Received criticism without reacting defensively

Considered different points of view and compromised when needed

EMPLOYMENT HISTORY

Team Member (January 2024- April 2024) Tim Hortons- Medicine Hat, AB

Support Service (April 2024- currently employed) River Ridge Seniors Village- Medicine Hat, AB

PRACTICUM AND VOLUNTEER EXPERIENCE

Practicum student (17 November -17 December 2024) at Caryon Academy (child daycare) Medicine Hat

Practicum student (17 March-17 April) at Pitter Patter (child daycare) Medicine Hat

Volunteer November- December 2024 (2 months) at Salvation Army (church) Medicine Hat

EDUCATION AND TRAINING

General studies January 2024- April 2024 Medicine Hat College- Medicine Hat, AB

Early Learning and Child Care September 2024- current student Medicine Hat College- Medicine Hat, AB

Advanced Diploma in Computer Applications January -November 2023 B.L.M Girls College- Punjab, India

High School Diploma April 2020- March 2022 Dr. Asa Nand Arya Model Sr. Sec. School- Punjab, India.

SPECIALIZED TRAINING

Intermediate First Aid/CPR September 2024

CERTIFICATES OF COMPLETION

Certificate of Nourishing Beginnings of module 1 supporting young eaters and module 2 learning together with food.

Certificate in Alberta Health and Safety Basics for Child Care Providers

Gurleen

101-1298 College Drive S.E. Medicine Hat, AB T1A7K8 Phone no. 403-***-**** Email: *****************@*****.***

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