Scrum Master Risk Management

OMONYEMEN AMANDA AKHIGBE, CSM, PMP, SSM

Senior Scrum Master Banking Technology Specialist

Middletown, OH 513-***-**** ****************@*****.***

PROFESSIONAL SUMMARY

Agile leader with 14+ years in financial services, including direct experience at PNC Bank, specializing in Scrum, SAFe, and Kanban implementations. Proven ability to increase team velocity by 20-30% and reduce defects by 25% through Agile coaching and CI/CD adoption. Expert in Jira optimization, risk mitigation, and stakeholder alignment for banking platforms.

CORE COMPETENCIES

Agile Methodologies (Scrum/SAFe/Kanban) Financial Systems Jira/Rally CI/CD Pipelines Risk Management PI Planning Test-Driven Development Stakeholder Coaching

PROFESSIONAL EXPERIENCE

SR. SCRUM MASTER

Moen (Fortune Brands) Remote Sept 2023 – Present

Accelerated sprint completion by 25% by refining backlog management processes for $3M digital products

Led PI Planning for 5 teams, achieving 98% on-time delivery of objectives for enterprise SaaS platform

Reduced production defects by 20% through implementation of Agile technical practices and CI/CD

Facilitated Scrum of Scrums for 8 cross-functional teams, improving collaboration by 15%

Mentored 3 teams on SAFe, increasing Agile adoption by 25% within 6 months

Tracked 12+ KPIs for executives, enabling data-driven decisions that improved release predictability

Oversaw 3rd-party vendor teams to align Agile delivery with organizational goals, resolving 95% of cross-team dependencies within 48 hours

Leveraged Azure DevOps dashboards to track velocity, burn-down, and cycle time, enabling data-driven decisions that boosted productivity by 25%

SCRUM MASTER

PNC Bank (Contract) Remote Jan 2022 – Sept 2023

Boosted team velocity by 20% by implementing Agile best practices for mobile banking applications

Designed 15+ Jira dashboards using JQL, reducing status reporting time by 40%

Coached teams on TDD, improving code quality and cutting defect resolution time by 25%

Served as Scrum Master for 2 product teams (10+ members each) with project budgets exceeding $500K, ensuring on-time delivery of contract scope and deliverables

Partnered with Product Owners to prioritize backlog, achieving 95% sprint goal completion

Facilitated cross-team workshops that reduced QA-dev miscommunication by 30%

Coordinated cross-functional work by managing product backlogs, sprint boards, and CI/CD pipelines, improving team visibility and reducing reporting time by 40%

SR. SCRUM MASTER / PROJECT MANAGER

Aflac (Contract) Columbus, GA Jul 2020 – Jan 2022

Managed 5 Agile projects worth $2.5M, delivering 95% on time for insurance platforms

Optimized Jira workflows, increasing team productivity by 15% and reducing manual effort

Led Agile transformation, improving stakeholder engagement and predictability by 20%

Reduced project delays by 30% through risk management frameworks

Conducted retrospectives that drove 25% reduction in post-release defects

Coached 3 teams on Agile, increasing adoption rates by 40%

SCRUM MASTER / PROJECT MANAGER

Charles Schwab Westlake, TX Dec 2018 – Jul 2020

Improved velocity by 20% through sprint planning optimization for brokerage systems

Reduced feature delivery time by 25% via backlog refinement aligned with FINRA compliance

Resolved 95% of impediments before sprint end through proactive blocker removal

Increased Agile adoption by 40% through team training sessions

Enhanced cross-team communication, reducing misalignment by 30%

Tracked metrics that provided leadership with actionable delivery insights

SCRUM MASTER

World Travel Holdings Wilmington, MA Dec 2011 – Jul 2018

Implemented Agile dashboards that reduced reporting time by 50% for travel booking systems

Coached teams on backlog grooming, increasing sprint goal completion by 30%

Led Agile transformation that improved time-to-market by 20%

Reduced defects by 25% through structured retrospectives

Mentored teams, increasing Agile adoption by 30%

Optimized workflows that enhanced team efficiency by 15%

SCRUM MASTER

AT&T Oklahoma City, OK Apr 2006 – Dec 2011

Improved cycle time by 25% through Agile practice adoption

Reduced defects by 30% via continuous improvement retrospectives

Enhanced cross-functional collaboration, reducing misalignment by 20%

Increased Agile adoption by 25% through team coaching

Ensured 98% compliance with governance policies

Tracked metrics to optimize delivery workflows

EDUCATION & CERTIFICATIONS

BS Criminal Justice Igbinedion University

Certified Scrum Master (CSM) PMP SAFe Scrum Master (SSM) CSPO

TECHNICAL SKILLS

Banking Tools: Jira, Rally, Jenkins, Tableau

Methodologies: Scrum, SAFe, Kanban, Waterfall Hybrid

Compliance: SOX, GLBA, FINRA

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