Data Analyst Business Systems

SHRESTA C

**** ******* *** *** ***, Memphis, TN, 38111

+1-901-***-**** ******************@*****.*** www.linkedin.com/in/shresta-c-

SUMMARY

Results-driven Business and Data Analyst with 2 years of experience in systems analysis, workflow optimization, and technical documentation. Skilled in root cause analysis, user acceptance testing, and translating business requirements into functional and technical specifications. Proven ability to improve system functionality and performance through data integration, application testing, and collaboration with cross-functional teams. Adept at developing and maintaining enterprise-wide reporting solutions using Power BI, SQL, and Excel. Proficient in analyzing and configuring system logic, ensuring data accuracy and integrity, and supporting continuous process improvement. Seeking to contribute technical and analytical expertise to enhance business systems performance.

TECHNICAL SKILLS

Systems & Business Analysis: Requirements Gathering, Root Cause Analysis, Functional/Technical Documentation, Workflow Optimization, User Acceptance Testing (UAT), System Configuration, Data Integration

Programming & Data Analysis: Python (Pandas, NumPy), R, SQL (Joins, Subqueries, Window Functions), DAX, Excel (Pivot Tables, VBA Macros, VLOOKUP/XLOOKUP), A/B Testing

Data Visualization & BI Tools: Power BI, Tableau, Qlik Sense, Excel Charts, PowerPoint (Dashboard Reporting), Alteryx (Familiar)

Database & Data Warehousing: SQL Server, PostgreSQL, Snowflake, Teradata, ETL/ELT Processes, Data Modeling, Azure Data Tools

Cloud & DevOps: AWS, GCP, Azure, Docker, Kubernetes

ERP & Business Systems: SAP ERP, JDA (Blue Yonder), Data Governance, Data Integrity

Project Management: SDLC, Jira, Agile Methodologies

RELEVANT EXPERIENCE

DXC Technology Hyderabad, India

Associate Professional Software Engineer Jan 2022 - Dec 2022

Conducted business systems analysis and gathered requirements to optimize workflows and enhance system functionality.

Collaborated with internal teams to define scope, objectives, and timelines for data-related initiatives.

Developed and automated ETL pipelines using Python and AWS, improving data accuracy and reducing processing time.

Built and maintained user-friendly Power BI dashboards to support data-driven decision-making.

Conducted root cause analysis and audits, identifying areas for process improvement and system enhancements.

Created functional documentation and supported system implementation through UAT and feedback sessions.

Value Labs Hyderabad, India

Data Analyst Intern Aug 2020 - Dec 2021

Assisted in the design and implementation of business system enhancements and process improvements.

Used SQL and Power BI to extract, transform, and visualize data for enterprise reporting and stakeholder communication.

Collaborated with cross-functional teams to interpret business needs and translate them into system requirements.

Created test scripts and executed test cases to validate system performance and support user acceptance.

Maintained data integrity and system accuracy by auditing workflows and resolving discrepancies.

Documented business processes, training materials, and technical specifications for internal use.

ACADEMIC PROJECT EXPERIENCE

Impact of Airbnb on Housing Supply Sep 2024 - Dec 2024

Analyzed the influence of Airbnb on local housing availability and pricing using GeoPandas and Tableau.

Created interactive dashboards for stakeholder presentation and data-driven decision-making.

Zip Social Meet App Jan 2024 - May 2024

Developed a data-centric web application using Node.js and MongoDB.

Designed Power BI dashboards to track engagement and inform product development.

EDUCATION

University of Memphis, Memphis, US Jan 2023 – Dec 2024

Master of Science, Information Technology, GPA: 3.47/4

Bhoj Reddy Engineering College, JNTUH, India Aug 2021

Bachelor of Technology, Electronics and Communication Engineering, GPA: 7.50/10

CERTIFICATION

Google Data Analytics Professional Certificate, 2024

Discover Data Analytics – Microsoft, 2025

Power BI Essentials – Microsoft, 2025

Cybersecurity Essentials – Cisco Network Academy, 2023

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