Pharmacy Technician Customer Service
Resume:
AMANDA MARX
**** ****** *****, ******** **. ***** ***********@*****.***
PTCB #: 30008556
Tx Pharm Tech License #: 258005
Wyoming Pharm Tech License #T2988
OBJECTIVE
To meet the needs of my patients and customers professionally and accurately.
SKILLS & ABILITIES
Multitasking in a challenging and stressful work environment as well as great problem-solving skills and extensive experience within healthcare, customer service and childcare/education environments
EXPERIENCE
PHARMACY TECHNICIAN II CHEYENNE REGIONAL MEDICAL CENTER
OCTOBER 2022-PRESENT
Key responsibilities include patient care through sterile compounding of intravenous medications and chemotherapy within a cleanroom suite, nonsterile compounding of various medications, medication fills to omni cells, the creation of multiple emergency medical trays, medication history consultations with patients and their community pharmacies, handling phone calls, and several other responsibilities that serve the needs of both hospital and cancer center patients.
PHARMACY TECHNICIAN WALMART PHARMACY
APRIL 2022-OCTOBER 2022
Key responsibilities included assisting the pharmacist on duty to serve the patient through customer service, preparation of medications, phone calls, handling insurance claims and various other responsibilities.
PHARMACY TECHNICIAN SAMS CLUB PHARMACY
SEPTEMBER 2020- JANUARY. 2021 (SHORT TERM DUE TO PREGNANCY COMPLICATIONS)
Key responsibilities included assisting the pharmacist on duty to serve the patient through customer service, preparation of medications, phone calls, handling insurance claims and various other responsibilities.
ESL TEACHER QKIDS
JUNE 2018- MAR. 2020
Key responsibilities included teaching English as a second language to Chinese children aged 3-12 in a virtual educational environment.
PHARMACY TECHNICIAN WALMART PHARMACY
8 AUG. 2012- OCT. 2018
Key responsibilities included assisting the pharmacist on duty to serve the patient through customer service, preparation of medications, phone calls, handling insurance claims and various other responsibilities.
CHILDCARE/BABYSITTING
JAN 2003-CURRENT
Key responsibilities include caring for various children in a range of ways such as nutrition, education, storytelling and creating fun, enticing and educational games and activities
CUSTOMER SERVICE REPRESENTATIVE DURANGO STADIUM 9 THEATER
JULY 2010-AUG 2012
Key responsibilities included customer service through ticket sales, food preparation and sales, and maintaining the theater.
GAS BOOTH ATTENDANT PEERLESS TYRE
JULY 2010-AUG 2012
Key responsibilities included assisting customers, running the gas pumps, sales, and janitorial duties
EDUCATION
LIBERTY UNIVERSITY, LYNCHBURG VA
BACHELOR’S DEGREE
Bachelor of Science of Elementary Education in Interdisciplinary Studies
-Minors in Psychology and Christian Counseling
Total GPA of 3.94
DURANGO HIGH SCHOOL, DURANGO CO
HIGH SCHOOL DIPLOMA- CLASS OF 2010
Total GPA of 3.2
AWARDS/ ACHIEVEMENTS
National Pharmacy Tech Certification-PTCB
ESL Certification
TIPS certification in process/pending
LEADERSHIP
Pharmacy Technician
PERSONAL EXPERIENCE
Relevant experience has been gained through seven years of active pharmacy technician experience through Walmart and Sam’s Club while using the Connexus system. As a pharmacy technician with Walmart, I assisted the pharmacist in accordance with state and federal regulations while serving the patient professionally and accurately. My responsibilities included obtaining patient and prescription information, processing prescriptions, filling prescriptions in a timely and accurate manner, handling patient, doctor, and insurance phone calls, and serving the customer directly while maintaining workflow.
Further experience has been gained through almost 2 years of hospital pharmacy employment in which I maintain one-on-one interactions with patients while obtaining accurate medication histories. While not conducting medication histories, I also serve my patients through the accurate and timely completion of IV medication compounds. Within the hospital my main responsibilities include sterile compounding of intravenous medications and chemotherapy within a cleanroom suite, nonsterile compounding of various medications, medication fills to omni cells, the creation of multiple emergency medical trays, medication history consultations with patients and community pharmacies, handling phone calls, and several other responsibilities that serve the needs of both hospital and cancer center patients.
REFERENCES
SARAH TURNER, MANAGING PHARMACIST
WALMART PHARMACY #414
JEFF BRISTO, MANAGING PHARMACIST
WALMART PHARMACY #414
940-***-**** (Personal)
CRAIG TOLLEFSON, MANAGING PHARMACIST
WALMART PHARMACY #953
SHELLIE BRINKLEY, MANAGING PHARMACIST
WALMART PHARMACY #2270
SAMMY DENHAM, MANAGER
PEERLESS TYRE
RICK NEIGHBORS, MANAGER
DURANGO STADIUM 9 THEATER
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