Supply Chain Application Analyst

Tracy Williams

**************@*******.*** 773-***-**** Owensboro, KY

SUMMARY

Seasoned Infor Lawson Application Analyst with 21 years of experience in healthcare and supply chain management. Experienced in end-to-end Lawson ERP system functionalities, including IC, RQ, AP, and PO modules; adept at leading training sessions and managing migrations across Lawson versions. Seeking to leverage extensive project management skills and hands-on technical expertise as an Infor Lawson Application Analyst. Experienced with CloudSuite premise and multitenant.

WORK EXPERIENCE

Howard Hospital Washington D.C.

Sr. Infor Lawson Developer / Analyst Jan 2022 - Present

•Negotiate vendor agreements to ensure adherence to Lawson/EDI requirements and provide direct end-user support for Lawson ERP S3 modules, including IC, RQ, AP, MSCM, and PO.

•Worked with Infor CloudSuite V10 multitenant application and modules.

Conduct Lawson system training for new employees and facilitate Infor Lawson training sessions focused on PO, IC, RQC, and WH modules version 10.

•Lead monthly and fiscal year-end closing processes using Lawson IC & PO modules and manage daily procurement transactions.

•Utilized IPA for Approval flow process.

Oversee Ariba P2P implementation project, manage key supplier accounts, and extract data for KPI reporting to enhance control, process simplification, and compliance.

Sutter Healthcare Sacramento, CA

Infor Lawson Developer Jul 2020 - Apr 2021

•Configured custom security roles and managed user access by assigning roles across multiple tenants, ensuring robust Infor Lawson V11 security compliance.

•Developed and delivered training for Infor application modules, created reports using Addins to meet stakeholder requirements, and resolved day-to-day Q/A ticketed issues.

•Implemented Infor Process Automation (IPA) for approval workflows and generated reports for audit purposes, demonstrating a comprehensive understanding of hospital operations and financial systems.

•Worked to create eLearning material for multiple Infor V10 SCM modules.

Life Bridge Health Baltimore, MD

Infor Lawson Developer / Analyst Consultant Sep 2019 - Feb 2020

•Conducted comprehensive analysis and validation of migrated data to ensure integrity and accuracy for supply chain management.

•Developed and implemented Infor Process Automation (IPA) flows for approval processes, enhancing operational efficiency in procurement and inventory management.

•Experienced using IPA for workflow and Approval flow process.

•Delivered targeted training sessions on Infor application modules across multiple tenants, empowering end-users with the knowledge to effectively utilize the system for requisition and inventory control.

Owensboro Medical Owensboro, KY

Infor Applications Analyst Sep 2018 - Sep 2019

•Resolved functional and technical issues for end users, including troubleshooting EDI transmission and mapping problems, and performed setup of EDI table entries.

•Developed reports to support a multi-facility version 10 implementation and contributed to the data migration efforts for SCM from Lawson v9 to v10 CloudSuite multitenant and Oracle.

•Managed critical projects including Omnicell update and GHX server upgrade, while also providing IT on-call support and facilitating Infor Lawson v10 Cloud Suite maintenance.

•Facilitated online training in Supply Chain Management before coming onsite to train.

•Used IPA for Approval processes

Enloe Medical Sacramento, CA Infor Lawson Techno/Functional Analyst Apr 2017 - Nov 2017

•Optimized procurement processes by managing daily operations of Lawson Buyer systems and streamlining electronic data interchange setups.

•Conducted comprehensive training sessions for Infor FSMv11 modules, including PO, RQ, IC, AP, and facilitated ongoing development through Lawson v10 educational programs.

•Played a key role in the data migration from Lawson v9 to v11 Cloud Suite Financial, ensuring integrity in general ledger and accounts payable data, and provided critical support in vendor and item master maintenance.

Orchestrate Healthcare Jackson, MS

Infor Lawson SCM Analyst Sep 2016 - Mar 2017

•Developed and delivered comprehensive Lawson training for multiple modules, enhancing user competencies for both technical and non-technical clients.

•Facilitated inventory management and financial processes by providing specialized training in Requisitioning, Punch-out, and Inventory Master, ensuring accurate Par and Cycle counts.

•Contributed to the successful implementation of Infor Lawson v10 and MSCM v10 Cloud Suite, including script writing and system configuration for improved supply chain management.

•Facilitated Supply Chain, Purchasing and Receiving training sessions.

A.D. Susman And Associates Austin, TX

Infor Lawson SCM Consultant May 2016 - Sep 2016

•Developed and implemented scripts for the Infor Lawson Cloud Suite, enhancing system efficiency and user requisition processes.

•Conducted comprehensive training for both technical and non-technical clients on multiple Infor Lawson modules, including requisitions, inventory management, and contract management.

•Facilitated multiple training sessions focused on Supply Chain management portion.

Stroger Cook County Hospital Chicago, IL

Supply Chain Techno-Functional Analyst Apr 2015 - Apr 2016

•Analyzed departmental data and generated specialized reports to benchmark vendor performance, ensuring accurate and timely insights for strategic decision-making.

•Led the configuration, maintenance, and end-user support for Infor Lawson software, enhancing system efficiency and user competency through comprehensive training sessions and support materials.

•Managed multiple project lifecycles, from planning and configuration to execution and closure, contributing to the optimization of business, operational, and clinical processes.

•Worked to create eLearning Supply Chain materials.

Presence Health Chicago, IL

Supply Chain Applications Analyst May 2014 - Nov 2014

•Analyzed system anomalies, assessed key performance indicators, and extracted analytical data to support data-driven decision-making in procurement and supply chain management.

•Managed vendor and item master data, resolved invoice and receiving discrepancies, and provided end-user support for order and item issues within multiple ERP modules.

Exelon Corp Chicago, IL

Category Manager/ Sr. Procurement Specialist Jul 2012 - Oct 2013

•Conducted comprehensive business analytics for category management, leading to a profound understanding of market trends and cost reduction strategies through effective negotiation with suppliers.

•Oversaw daily project management for category activities, including the establishment and maintenance of Blanket Agreements/Contracts and the resolution of reporting and invoice discrepancies, while managing the Oracle ERP system's Item and Vendor Master for optimized procurement processes.

BP Warrenville, IL Procurement Training/ Coordinator Dec 2011 - Jun 2012

•Coordinated with Operational and Maintenance teams to manage procurement operations, ensuring compliance with P2P processes and effective resolution of PO and invoice discrepancies.

•Guided the Ariba Pro P2P migration and implementation, providing end-user support and overseeing the onboarding of new suppliers, while leading a project team to monitor transactional activities.

Loyola Hospital Maywood, IL

Supply Chain Analyst/Training/Specialist Feb 2011 - Oct 2011

•Analyzed and validated new item requests and vendor additions to ensure accuracy and compliance within the Lawson systems Item and Vendor Master v10, while also managing system upgrades and maintenance.

•Conducted Infor Lawson training sessions focusing on procurement and inventory modules, and managed the resolution of invoice issues and system administration, ensuring operational efficiency and accuracy in financial transactions.

Alexian Brothers Health Care Arlington Hts, IL

Corporate Purchasing Buyer/End-User Trainer Jun 2009 - Jan 2011

•Managed inventory and maintained Vendor and Item Master within Meditech ERP, ensuring accuracy and compliance with Sarbanes-Oxley regulations.

•Resolved EDI purchase order discrepancies through effective collaboration with departments and vendors, enhancing system reliability and performance.

•Extracted and analyzed data from Meditech ERP to generate business reports, facilitating informed decision-making and process improvements.

Advocate Health Care Oak Brook, IL

Procurement Contract/Training/Specialist Feb 2000 - Oct 2008

•Managed the transition and functionality enhancements of Lawson ERP software across various versions, ensuring streamlined inventory management for central supply units.

•Negotiated with vendors to establish compliance with Lawson and EDI usage, while maintaining the system's Item and Vendor Master databases for optimal operation.

•Led training sessions for Infor Lawson software, covering modules such as IC, RQ, AP, HR, and PO, and provided direct support to end users, enhancing system proficiency.

•Conducted financial oversight for purchase orders ranging from $1 million to $5 million and managed system-wide service contracts exceeding $300 million, contributing to a total cost savings of $9.8 million over five years.

EDUCATION

Destiny of Hope Institute

Masters Degree in Science, Science, Technology, and Society

Aurora, IL Jun 2015

Destiny of Hope Institute

Bachelors Degree in Science, Science, Technology, and Society

Aurora, IL Jun 2014

Southern Illinois University

Bachelors Degree in Business Management, Business Management

Edwardsville, IL Aug 1990

SKILLS

Training • Lawson • Sap • Ariba • Meditech • Oracle • Sarbanes Oxley • Customer Service • Passport • Excel • Microsoft

Word • Managerial • Production Support • System Analyst • Application Support • System Analysis • Information

Gathering • BI Dashboards • Report Preparation • Root Cause Analysis • Documentation and Reporting • Data

Processing • Multiple Priorities Management • Analytical Thinking • Business Intelligence • Contract Analysis • Data Research and Validation • Issue Identification

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