Service Engineer Operations Manager
Resume:
Creative and resourceful electrical electronics engineer with 4 years of
experience as a service engineer and 1 year experience as national operations manager in an engineering service company. I am skilled at electrical electronics system modification, installation, and diagnostics and troubleshooting.
I am highly competent at time management, adaptability, teamwork and effective communication with great attention to detail and accuracy and ensuring task completion.
WORK HISTORY
2023-11 – Present National Operations Manager
Zutrad Ventures Limited, Lagos, Nigeria
Worked closely with executive leadership to develop long term strategies for company success.
Implemented comprehensive training programs for
employees, resulting in improved performance and
increased job satisfaction.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Developed processes to save on costs and prevent losses.
2021-01 – Present Service Engineer
Zutrad Ventures Limited, Lagos, Nigeria
Installed, configured and commissioned customer’s date code printing equipment.
Assisted customers with troubleshooting issues and technical support related to software and hardware promptly on site or remotely via phone or email.
Installed electrical connections and terminations at customer site.
Carried out preventive maintenance of customer
systems as per schedule.
OLALEYE MICHAEL
PERSONAL INFO
Address
Lagos, Nigeria
Phone
********.**@*****.***
LinkedIn URL:
www.linkedin.com/in/olaleyemichae
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Soft Skills
Research
Key Performance indicators
Customer and vendor
relations
Logistics Management
Operational efficiency
Technical Knowledge
Analytical and problem
solving
Technical Skills
MS Excel
MS Word
MS Power point
Equipment Installation
Equipment Maintenance and
Repair
Languages
English
EDUCATION
2017-09 – 2019-09 Electrical Electronics Engineering Higher National Diploma
Gateway ICT Polytechnic, Saapade, Ogun, Nigeria
2014-09 – 2016-10 Electrical Electronics Engineering National Diploma
Gateway ICT Polytechnic, Saapade, Ogun, Nigeria
PROFESSIONAL CERTIFICATIONS
Health,Safety and Environment (HSE1-3),Pinnacle Coterie International, 2020
Project Management Professional (PMP), Pinnacle Coterie International, 2020
Laser Technical Training, Macsa ID, 2022
Advanced Excel, HIIT Training Institute, 2024
Awards
Best Operative Staff 2023 ( Zutrad
Ventures Limited)
Star Employee of the year 2024
(Zutrad Ventures Limited)
Interests
Research
Automation
Health and Fitness
Community Involvement
Contact this candidate