Customer Service A Team

Donnell Richardson

Bronx, NY ***** 929-***-**** *******************@*****.***

SUMMARY OF QUALIFICATIONS

Experienced professional with strengths in Heavy Machinery, Customer Service, Management, &

Driving

Managed a team of 7 employees

Ability to work in any weather and temperature

Able to work independently and in a team

environment

Experienced forklift driver

Ability to work well under pressure in a fast-paced environment

Excellent communication and organizational skills PROFESSIONAL EXPERIENCE

Machine Operation (Animal Rendering)

Utilized heavy machinery to help complete the procedure of animal rendering

Operated dump trucks, 53-foot trailer with a Barrett yard truck, front loaders, and backhoe

Properly cleaned and sanitized all machinery used that day

Properly dressed self in proper Personal Protective Equipment to promote safe distribution

Filled up all utilized dump trucks by end of day

Transported animal carcasses from one side of the plant to the other Warehouse/Shipping & Receiving

Completed trailer sanitation before reloading

Moved various equipment around the yard using a Barrett Yard Truck

Notified management of repairs that need to be made

Stored all used equipment in safe areas

Stayed on company property to safely and legally operate various vehicles

Conducted regular inspections of incoming and outgoing equipment

Conducted an inventory of equipment to ensure all equipment is in proper condition

Operated and drove various size forklifts

While operating forklifts scanned and inventoried product operating various shipping software Management

Oversaw a team of 7 team taxi drivers and provided their vehicles, routes, and provided them their promised pay at end of shift

Answered phones, and dispatched all calls

Performed adequate customer service to increase and maintain customer retention and uphold good reputation

Scheduled and monitored monthly maintenance procedures on all cars to uphold safety

Kept up to date the rules and regulations of Southwest Florida Regional Airport operations Driving/Customer Service

Collected clients at the start of their journey

Assisted clients with the loading and unloading of their baggage and other personal belongings, as needed

Selected the fastest route to the client's destination, unless otherwise requested

Drove clients to their destinations

Informed clients of services and attractions that may be of interest to them

Adhered to road regulations

WORK HISTORY

Target Temp Service(Severolli)/ Garden City, NY FortLift operator 02/2024 to 08/2024 Darling Ingredient / Newark, NJ Dumper 12/2022 to 12/2023 Jess Trucking / Newark, NJ Yard Jockey 01/2009 to 11/2022 Perfect Gentleman Taxi & Airport Shuttle / Fort Myers, FL Owner/Driver 01/2009 to 02/2019 EDUCATION & CERTIFICATIONS

Saint Ann’s / Newark, NJ – Received High School Diploma Upsalla College / East Orange, NJ – Received Bachelor's Degree in Construction Management Micro Tech / Newark, NJ – Certified MSCE (Microsoft Certified Engineer)

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