Customer Service Quality Control

BRANDEN

HILL

*********@*****.*** 816-***-****

Kansas City, MO 64132

State of Mississippi - Janitorial Lead

Yazoo City, Mississippi • 10/2022 - 02/2025

Liberty Exposition - Floor Plan Carpet Assoiciate

Kansas City, Missouri • 05/2015 - 10/2015

Construction - Spray Foam Applicator

Kansas City, MO • 04/2013 - 11/2013

EXPERIENCE

• Provided guidance and support to janitorial staff when needed. Maintained records of all janitorial supplies, equipment, and materials used.

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Supervised the maintenance of floors, walls, carpets, furniture, fixtures.

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Performed routine inspections of premises to identify areas that need further attention or improvement.

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Developed strong customer service skills through daily interactions with customers.

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Assisted with inventory by identifying and marking items for removal from shelves or storage areas.

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Prioritized and managed multiple tasks efficiently, meeting deadlines and exceeding expectations.

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• Cut carpet to specific size of the floor plan provided. Recognized potential hazards associated with spraying foam insulation in confined spaces such as attics or crawlspaces.

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Adhered to strict quality control standards when applying spray foam insulation.

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Managed inventory levels of necessary tools and supplies in order to minimize downtime due to lack of materials.

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Utilized advanced mathematical skills when calculating the correct amount of material needed for each job according to blueprints or specifications.

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Hardworking, highly motivated

professional eager to lend

combined knowledge and skills to

enhance business performance.

Operates well in both individual

and team capacities, leveraging

seasoned work ethic to quickly

adapt to different processes and

drive company objectives.

Resourceful and results-driven with

a passion for growth and efficiency

to meet company needs and

increase service value.

PROFESSIONAL

SUMMARY

Central High School

Kansas City, MO

High School Diploma

EDUCATION

SKILLS

• Cleaning expertise

• Detail-oriented

• Customer Service

• Waste disposal

• Teamwork and collaboration

• Forklift Certified

CERTIFICATIONS

• HVAC 1 NCCER#30126728

• Forklift Certification

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