Customer Service Accounts Payable
Resume:
Laura Hoppe
Fredericksburg, VA ***05
*************@*****.***
Summary:
● Organized, detail-oriented multi-tasker
● Excellent grammar and proofing skills
● Professional, customer service manner as a first point of contact
● Quick study, three promotions within three years with Genesis Woodmont Nursing Home. Work Experience:
Finance Coordinator, Students for Life Action, Fredericksburg, VA. HR Specialist, running bi-weekly payroll for non-profit organization, managed benefits for staff, paid monthly invoices using accounting software, maintained monthly budget worksheet. Maintained proper records for compliance in yearly audits and state reporting. Responded promptly to staff inquiries regarding payroll and benefits. Strong ability to pivot from routine tasks to urgent matters, as well as knowledge of Microsoft Office Suite as well as many accounting payroll and bill payment systems.
April 2022 - Present
Receptionist/Accounts Payable, Genesis Woodmont Nursing Home, Fredericksburg, VA. First point of contact in busy nursing home, working with vendors, contractors and medical staff while adapting to constant screening changes with Covid-19. Worked in accounting software to manage accounts payable, vendor maintenance and increased knowledge of Microsoft Suite.
Ability to multi-task as receptionist with electronic billing management and multi-line phone/paging system.
November 2020 - April 2022
Administrative Specialist, Landmarc Real Estate, Inc., Fredericksburg, VA. Supported busy HOA staff in all aspects of community management company. Proofed all correspondence company-wide for grammatical errors and accuracy before mailing, prepare board meeting books. Processed resale disclosure packets and performed detailed exterior inspections per HOA rules. Coordinated and managed workloads in challenging environment. Answered multi-line phone system in professional manner while serving as first point of contact with homeowners and vendors. Learned field specific computer programs while honing Microsoft Office/Excel skills.
November 2017 - November 2020
Event Coordinator, Milde for Delegate Campaign, Fredericksburg, VA. Coordinated all aspects of fundraisers for campaign to include maintaining donor lists, met with caterers, campaign director and hosts to ensure event details were met in an ever-changing atmosphere. February 2019 - November 2019
Central Supply Coordinator, Genesis Woodmont Nursing Center, Fredericksburg, VA. Ordered and maintain all medical and nursing supplies for 113 bed Nursing Center, while meeting monthly and yearly budget. Work with nursing staff to ensure all supply needs were met, using corporate DSSI computer system. Organized quarterly in-service programs for nursing staff.. Work with Medicare B suppliers to maintain current records for changing resident needs. August 2016 - November 2017
Activities Assistant, Genesis Woodmont Nursing Center, Fredericksburg, VA. Developed and implemented activities for 113 bed nursing center. Encouraged residents through one on one relationships to participate in events and adapt to individual needs/interests. Performed weekly assessment of all residents through computerized program. August 2015 – August 2016
Receptionist, Genesis Woodmont Nursing Center, Fredericksburg, VA. Greet visitors and family members and answer multi-line phone and paging system while serving as the first point of contact for the Nursing Center. Enter data, update patient and resident admission and discharge information, and complete accounts payable work as needed with accuracy and attention to detail. Perform general office duties quickly and accurately, e.g. scanning documents, making copies, and assisting staff with meal orders. August 2014 – August 2015 Education:
West Virginia University and George Mason University Skills:
Microsoft Suite, Word, Excel, DSSI, Bill.com, Paychex, SharePoint, Bamboo and Publisher
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