Customer Service Clerical Assistant
Resume:
Tenecia Davis
Memphis, TN., ***** • 901-***-**** • *******@*****.***
Summary
Tenecia is a motivated and dependable Administration Clerical Assistant, Fashion Merchandiser/Business with a strong customer service background. Able to communicate clearly and effectively with co-workers and customers. Possesses strong leadership skills, always taking the initiative to go beyond expected tasks while helping to train new hires. Always friendly, polite, and cheerful with a willingness to learn new skills.
Education
Post master's Certificate in Organizational Leadership and Decision-making February 2025 – Current
University of Phoenix, Phoenix, Arizona
Master Of Professional Studies Fashion Merchandising & Retail Management July 2020 – January 2022 LIM College, New York, NY
Certificate of Completion (Licensing MPSE 621 Fundamentals Brand)
Bachelor of Science in Fashion Merchandising and Management May 2016 – May 2019
Southern New Hampshire University, Manchester, NH
Dual Associate of Arts in Fashion Merchandising and Design Sept 2007 - January 2019
Wade College – Dallas, TX
Relevant Coursework
Collecting Data Teaching Customer Service Accounting Knowledgeable Secretarial Work Clerical Business Management Leadership Merchandise Planning Fashion Research & Forecasting Sustainability in Fashion Merchandise Management Strategies History of Fashion and Costume Textiles and Color Theory Supply Chain Management Technology in Fashion & Retail Principles of Retailing
KEY SKILLS
• Window Design Display
• Merchandising
• Customer Service
• Teamwork
• Excel
• Graphic Design
• Social Media Marketing
• Microsoft Suite
Employment History
Clerical Assistant January 2025 – March 2025
Shelby County Schools, (Memphis, TN)
• Assisted parents and students by maintaining student records, recording daily attendance.
• Maintain offices with assistants and show them how to run an office.
• Assisted teachers to take attendance correctly and answer emails in a timely matter.
• Working in CareDox for students’ immunizations that they need to be in school.
• Working closely with administrations on projects or deadlines that must be submitted in a timely manner.
• Working in PowerSchool by printing report cards, faxing/mailing student records, working at a pace to have everything done correctly.
• Works in EIS as needed to make sure everything is inputted correctly in PowerSchool.
Classroom Secondary Teacher November 2024 – January 2025
Memphis-Shelby County Schools
• Creates an educational environment that is conducive to learning and appropriate.
• Establishes a standard of classroom behavior.
• Assess the accomplishments of students on an established timetable.
• Provides written and oral progress reports to parents/guardians, administrators.
• Plans curriculums prepare lessons and other instructional materials.
• Conference with parents, administrators, specialists, and appropriate resource staff to develop educational programs for students.
• Creates learning materials geared to students' abilities and interests.
• Motivates students and provides consistent reinforcement of learning skills.
• Maintains accurate, complete, and correct records as required by law.
• Sponsors student activities/clubs/teams/organization and tutors’ students as requested.
GOS/SIS Coordinator/Clerical Assistant May 2017 – November 2024
Shelby County Schools, (Memphis, TN)
• Assisted parents and students by maintaining student records, recording daily attendance.
• Maintain offices with assistants and show them how to run an office.
• Assisted teachers to take attendance correctly and answer emails in a timely matter.
• Working in CareDox for students’ immunizations that they need to be in school.
• Working closely with administrations on projects or deadlines that must be submitted in a timely manner.
• Working in PowerSchool by printing report cards, faxing/mailing student records, working at a pace to have everything done correctly.
• Works in EIS as needed to make sure everything is inputted correctly in PowerSchool.
T~Frames Collection May 2013 - Current
Small Black Business Owner, (Horn Lake, MS)
• Creating designs on safety glasses, sunglasses, rounds glasses etc.,
• Pre-drafting designs with clients/customers.
• The runway ready looks with luxury wear at various prices.
• Everything is customed handmade.
• Direct with Microsoft and Adobe software programs for different frames and designs to make.
• Exceedingly small collections are ready to expand.
Classroom Teacher K5 August 2022 – December 2022
Memphis-Shelby County Schools
• Creates an educational environment that is conducive to learning and appropriate.
• Establishes a standard of classroom behavior.
• Assess the accomplishments of students on an established timetable.
• Provides written and oral progress reports to parents/guardians, administrators.
• Plans curriculums prepare lessons and other instructional materials.
• Conference with parents, administrators, specialists, and appropriate resource staff to develop educational programs for students.
• Creates learning materials geared to students' abilities and interests.
• Motivates students and provides consistent reinforcement of learning skills.
• Maintains accurate, complete, and correct records as required by law.
• Sponsors student activities/clubs/teams/organization and tutors’ students as requested.
Sales Advisory July 2020 – September 2020
Hennes & Mauritz (H&M)
• Worked to drive sales in-store by it being a super store.
• Processing merchandise throughout the store.
• Maintaining the sales floor as a customer’s shop.
• Listening to instructions from store management or managers on what to process.
Sales Lead March 2020 – April 2020
Lane Bryant, (Countrywood-Cordova, TN)
• Worked in a sales-driven environment to meet weekly goals.
• Well-versed and educated on products and services in a rapidly changing environment.
• Provided excellent customer relations by actively listening to and understanding client needs and desires.
• Maintained the sales floor, stockroom, and emails daily.
Production Assistant (Internship to Hire) March 2019 – May 2019
SocietyROW, Remote (Brooklyn, NY)
• Communicated with clients to assess how to create a personal style portfolio.
• Grew sales by building strong and influential relationships with clients.
• Created a “story” of the client’s business by creating a marketing colleague of fashion and matched styles to model specifications.
• Assisted in developing artist brands on social media platforms.
• Responsible for scheduling production, photo shoots and unique events.
• Received employee of the month for two consecutive months.
Teacher Assistant February 2015 – May 2017
Shelby County Schools, (Memphis, TN)
• Assisted teachers and training student records, recording daily attendance, grading assignments, administering standardized tests, and recording and/or analyzing test scores/grades.
• Compiled, prepared, and organized materials and classroom for instruction and classroom activities.
• Provided substitute teaching as needed, helping with setting up special projects, escorting children to other areas of the school, monitoring student behavior, and running errands.
Campus Monitor September 2011 – May 2013
Memphis City Schools, (Memphis, TN)
• Supervised areas of the building and grounds and remained alert to the students' behaviors concerned for the school's well-being.
• Monitored students’ passes in the hall, and monitored suspicious activity, making referrals to school authorities when needed.
• Maintained frequent contact with students, teachers, and school administrators and functioned as an additional adult deterrent to fighting and bullying.
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