Pharmacy Technician Customer Service

Sundas Rani

**** ***** ****, ******** ** *****

Cell: 336-***-****

Email: **********@*****.***

Objective: Seeking a position to develop and polish my professional skills, established in medical school and in rotations program by working in hospitals and doctor offices.

Educational Background:

Bachelor of Medicine, Bachelor of Surgery (MBBS)

Certifications

07/25/2023

03/12/2025

07/01/2023

07/08/2023

09/01/2022

10/19/2019

10/22/2019

ECFMG certified

USMLE step 3 passed

OET (Occupational English Test)

MINI-CEX

Pharmacy Technician Certification

Basic Life Support Certification (BLS)

Cardiac Monitoring Technician Certification

Work Experience:

09/01/2022-Present Pharmacy Technician, CVS Pharmacy, Archdale NC

Providing consultation and customer service to in store and drive through customers.

Medication dispensing, inventory management, supply ordering and workplace organization.

Work in teams to accomplish daily goals and customer satisfaction.

09/01/2024 – 11/30/2024 Family medicine rotation, Gaffney Health Services, Charlotte NC

Triaged patients collected and documented patient histories.

Presented cases to supervising doctor.

Conducted lab work and interpreted results.

Facilitated patient referrals to specialists.

Developed and implemented follow up care plan.

07/01/2024 -08/01/2024 Observership/Shadowing, Atrium Health Wake Forest Baptist Hospital.

Shadowed physician during patient rounds and consultations.

Gained exposure to hospital operations and healthcare delivery system.

08/25/2023-12/15/2023 Observership/Shadowing, Randolph Primary Care, Asheboro NC

Observing patients’ consultations, examinations, and treatment plan

Conduct discussion with Dr. Saad Amin about different case studies.

Getting mentorship from Dr Saad Amin on daily activities and responsibilities of a physician in doctor office.

09/08/2023- 12/22/2023 Observership/Shadowing, Randolph Pulmonary & Sleep Clinic, Asheboro NC

Observing patients’ consultations, examinations, and treatment plan

Discussion with Dr. Tanveir Chodri about different case studies.

Getting mentorship from Dr Tanveir on daily activities and responsibilities of a physician in doctor office.

04/10/2023 -8/01/2023 Observership /Shadowing, Uwharrie Medical Center, Archdale NC

Assist in documentation and converting paper reports to electronic version.

Help in taking patient history and vitals. Discussing different case studies and treatments with Dr. Sami Hassan.

Help managed the clinic to reduce the patient waiting time.

(Medical Rotations)

01/2015-02/2016

Physician (Surgical Unit), District Headquarter Hospital Abbottabad, Pakistan

Getting patient history and initial physical examination.

Assist minor and major surgical (appendectomy, cholecystectomy etc.) procedures.

Worked on regular basis in OPD (Outdoor Patients).

Also performing minor emergency surgical procedures under senior Doctor Supervision.

10/2013-04/2014

Physician (Gynecology & Obstetrics), District Headquarter Hospital Abbottabad, Pakistan

Performed SVD individually.

Assist caesarian and conducted activities like stitching.

Responsible for pre-operation and post-operations patient care.

Directly worked in Outpatient care.

03/2013-09/2013

Physician (Pediatrics), District Headquarter Hospital Abbottabad, Pakistan

On daily bases, case presentations in front of Hospital doctors board team.

Responsible for operation of neonatal care center.

Performed minor procedures i.e., lumber puncture etc.

Research: Community Medicine:

Researched on local diseases in different areas.

Visited different hospitals and remote areas to bring awareness for primary prevention of different diseases.

Wrote research papers on all the local issues and presentations schemes.

Volunteer Atrium Health Wake Forest Baptist, High Point NC

2/01/2019-01/02/2020

Helping at the front desk in different surgical units.

Directing patients and their family to different locations in the hospital.

Helping management to organize different events.

01/13/2024- Present Hospice of Piedmont, High Point NC

Providing emotional support to patients and families

Assisting with administrative tasks

Providing vigil support

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