Business Development Customer Service

Pete Valdez

La Porte, TX ***** 832-***-**** ****************@*****.***

Professional Summary

Dedicated and results-driven Customer Service and Sales Professional with strong communication, interpersonal, and client relationship skills. Proven experience in high-volume sales environments, customer support, and business development. Demonstrates adaptability across diverse roles and industries. Authorized to work in the U.S. for any employer.

Professional Experience

Sales / Business Development Representative

South Houston Nissan - South Houston, TX September 2024 - Present

- Rehired due to strong past performance and customer relationship skills

- Conduct outbound sales calls to generate leads and support buy-back campaigns

- Coordinate dealer trades and assist with vehicle inventory management

Accounting (Floater I)

Fredy Kia - Houston, TX April 2024 - September 2024

- Managed daily CIT (cash-in-transit) reports and inventory documentation

- Assisted with dealer trades and supported accounting team with various tasks

Sales / Business Development Representative

South Houston Nissan - South Houston, TX January 2024 - April 2024

- Generated new and used car sales through outbound calls and client engagement

- Built and maintained customer relationships, improving repeat business

Customer Service Representative (Remote Contractor)

Champion Energy - Houston, TX March 2023 - September 2023

- Handled customer inquiries related to billing, technical issues, and account management

- Processed new accounts, re-enrollments, and bill payments by phone

- Assignment ended

Business Development Representative

Davis Chevrolet - Houston, TX September 2022 - January 2023

- Initiated and followed up on sales leads through outbound calling campaigns

- Engaged prospective customers and coordinated with sales team

- Left due to health-related reasons

Customer Service Representative

The Infinite Houston Experience - Houston, TX December 2021 - April 2022

- Monitored player activity in a virtual reality/gaming environment

- Provided technical support and troubleshooting assistance

- Position ended when company relocated

Cashier / Customer Service

7-Eleven - La Porte, TX April 2021 - October 2021

- Delivered excellent front-line customer service

- Handled cash register operations and maintained store cleanliness

Skills

Customer Service & Retention

Sales & Business Development

Communication & Interpersonal Skills

Technical Support & Troubleshooting

Account Management

Inventory & Reporting

Call Center Operations

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