Azure Cloud Data Center

BERT JOHNSON

Valrico, FL ***** 813-***-****

*******.****@*****.*** https://www.linkedin.com/in/bertjohnson/ E X P E R I E N C E

Manager of Digital Platforms

Qurate Retail Group-HSN.COM Saint Petersburg, FL Jul 2019 - Present Lead build and run functions for multi-location, multimillion-dollar e-commerce website, overseeing transition from traditional data center to multi-region Azure cloud environment.

Managed development and deployment of IAAC hybrid AKS and virtual machine sites in Azure, establishing scalable and efficient cloud infrastructure that supports high-availability and resilience for e-commerce operations across multiple regions.

Migrated from VM-based terrestrial site to Azure cloud, achieving with minimal downtime.

Reduced monthly Azure spend by 40%

Coordinated vulnerability remediation, code deployments, and security patching with SQL and development teams, ensuring timely resolution to security issues

Continuous system performance optimization, while minimizing disruptions to business operations.

Led cross-functional critical incident remediation calls, confirming rapid response and resolution.

Ensured PCI and SOX compliance for all digital platform operations by leading compliance audits, implementing necessary controls, and maintaining rigorous documentation to meet industry standards for data security and financial reporting.

US IT Manger – Tax Division

Price Waterhouse Cooper (PwC) Tampa, FL May 2017 – Jul 2019 Project and deployment management of new applications within the Tax Technology Team and internal IT Systems teams.

• Developed vulnerability remediation plans for multiple internally and externally hosted applications for the Tax group.

• Built and integrated environments for mission critical Tax application to Rackspace, Azure cloud and captive PwC data centers

• Supported Logic Monitor and App Dynamics installation and configuration in multiple diverse hosting environments for monitoring and application performance management.

• Planned and executed traditional data center to Azure cloud application migrations.

• Harvested detailed configuration information from Azure cloud with PowerShell to track and verify Service Now infrastructure discovery and provide separate independent audit of Azure. Infrastructure Operations Manager

CIOTechnology Solutions Tampa, FL December 2015 – April 2017 Managed operations for CIOTech, a Tampa, FL an MSP with multiple data centers, captive cloud infrastructure and technical teams.

• Responsible for helpdesk, onboarding and high-level engineering teams administering all internal and customer infrastructure.

• Managed technical infrastructure at data centers in Tampa, FL and Nashville, TN

• Developed and managed patching policies, custom scripts, hardware, software and security audits using the Kaseya (Primary RMM tool)

• Managed ConnectWise automation platform (primary ticketing tool)

• Selected and implemented replacement systems for multi-customer spam filtering, anti-virus, and monitoring systems.

• Provided high level technical support for challenging problems and deployment activities for multiple MSP customers.

• Drafted a HIPAA policy and compliance training insuring employee certifications are recorded and tracked.

• Provided oversight for customer and company security provisions and safeguards.

• Upgraded Citrix cloud infrastructure to latest version. C E R T I F I C A T I O N S

Certificate in Data Communications, Northeastern University, Boston, MA 1990 Certificate in Computer Science, Central NE College of Technology, Worcester, MA 1982 T E C H N O L O G I E S

Azure

VMWare

Microsoft Windows Desktop and Server (Windows 2022, 2019, & older – Windows 11, 10, and older)

Linux Server and Desktop (multiple distributions)

PowerShell

Networking

Active Directory

Sharepoint

Office

Analytics and Reporting

Monitoring and situational awareness (Dynatrace, Grafana, Prometheus, Logic Monitor, App Dynamics)

L E A D E R S H I P

• Experienced in building and managing highly skilled technical teams

• Analysis, development and presentation to senior leadership of technical configurations needed to solve business problems

• Developed, managed and supervised complex projects including Azure migrations

• Designed and built high performance, highly available and resilient systems for e-commerce and internal IT use

• Supported multiple audit and compliance standards (HIPAA, PCI, SSAE/SOC1) R E F E R E N C E S

Available on request

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