E-Commerce Qa Engineer

Sezim K

E-Mail: ***********@*****.*** Phone: 773-***-****

• Senior QA Engineer with 7+ years of hands-on experience in manual testing within the e-commerce domain, ensuring the quality and reliability of complex web applications.

• Well-versed in SDLC methodologies, including Agile and Waterfall, and experienced in applying STLC principles across retail and online commerce systems.

• Created and executed test plans, scenarios, test cases, RTMs, and test analysis reports based on complex business requirements, ensuring full coverage and alignment with project objectives.

• Expert in Black Box testing methodologies, including functional, GUI, system, integration, regression, back-end, end-to-end, and ad-hoc testing.

• Proficient in SQL and Unix/Linux commands for backend validation, data integrity checks, and cross-verification between UI and database layers.

• Strong defect management skills using tools like Jira, HP ALM, and Bugzilla, ensuring precise bug tracking, reporting, and resolution.

• Collaborated closely with Agile teams and cross-functional stakeholders to meet sprint goals, optimize testing processes, and deliver high-quality releases on time.

TECHNICAL SKILLS:

Database Management Systems: MySQL, Oracle

Test Tools: Jira, Zephyr, Azure

Environment: Linux, Windows

Languages: Java, Python, HTML, XML

WORK EXPERIENCE:

Target Chicago, IL

Sr. QA Analyst 05/2023 – Present

Worked on testing Target’s e-commerce site to ensure a smooth and reliable online shopping experience. Focused on key features like product listings for clothing, home goods, beauty, and electronics, along with accurate product details, customer reviews, and personalized recommendations. Also tested secure checkout, payment options, order tracking, and delivery features to make sure everything met Target’s quality and customer service standards.

• Conducted usability and cross-platform testing to ensure consistent functionality and smooth navigation across different devices, browsers, and operating systems.

• Collaborated with business analysts to validate product recommendations and upselling logic, aligning features with customer behavior and business objectives.

• Participated in defect triage meetings to prioritize and address issues efficiently, ensuring timely resolution without impacting release cycles.

• Created and maintained test documentation, including detailed test plans, test scripts, and summary reports to support traceability and streamline test execution.

• Performed security testing to identify vulnerabilities and safeguard customer data, ensuring compliance with privacy standards and regulatory requirements.

• Assisted in implementing automated regression test suites, improving coverage of critical workflows and reducing manual testing time.

• Participated in user acceptance testing (UAT), validating the usability and functionality of e-commerce applications from the end-user perspective.

Nordstrom Rack Chicago, IL

Sr. QA Tester 04/2018 - 05/2023

Tested Nordstrom Rack’s e-commerce platform, designed to offer discounted designer fashion, shoes, beauty products, and home items. Focused on validating features like detailed product descriptions, customer reviews, and personalized recommendations. Also tested secure payment options, order tracking, and delivery services to ensure a smooth and reliable shopping experience for value-conscious customers.

• Collaborated with business analysts to validate pricing and discount logic in e-commerce applications, ensuring accuracy and alignment with business requirements.

• Performed test data validation and system performance testing under various load conditions to ensure data integrity and application scalability.

• Created and executed API test scripts to confirm reliable integration and seamless data exchange across backend services.

• Conducted usability and manual testing on high-impact features like payment gateways, search functions, and shipping modules to ensure smooth user interaction and application reliability.

• Verified order processing and fulfillment flows to ensure accurate transaction handling and timely product delivery.

• Maintained comprehensive test documentation, including test plans, cases, and reports, supporting traceability and consistent testing standards.

• Participated in Agile ceremonies and collaborated with developers to identify, track, and resolve defects using clear, reproducible bug reports.

EDUCATIONAL BACKGROUND:

Bachelor’s degree from the International University of Innovation Technologies.

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