Customer Service General Manager
Resume:
Sandra Simons
Manager - Boston Market
Clayton, NC 27520
******.******.**@*****.***
Seeking a position in a spa environment with the goal of becoming a Licensed Massage Therapist. Experienced in delivering excellent service, building relationships, and promoting positive morale.
Work Experience
Manager
Boston Market - Charlotte, NC
March 2017 to Present
To oversee the crew members during the chest and help and assist them with whatever they need also doing inventory and handling cash making sure all's accounted for making sure the building is safe and secured before leaving
Merchandising
TNG Retail Services - Charlotte, NC
August 2016 to Present
Server
Outback Steakhouse - Charlotte, NC
July 2016 to Present
Owner/General Manager
Juleions Caribbean Restaurant
October 2013 to July 2016
Outdoor Sales Representative
D&S Marketing Safelink - SC
March 2011 to May 2016
Education
Certificate in Manager/ customer service
Southeastern Institute - Charlotte, NC
April 2018
Skills
• Sales Experience
• Customer Service
• Restaurant Management
• Trigger Point Therapy
• Anatomy Knowledge
• Merchandising
• Bartending
• Pain Management
• Medical Terminology
• Physiology Knowledge
• Supervising Experience
• Deep tissue massage
Certifications and Licenses
Food Handler Certification
Assessments
Customer service — Proficient
September 2020
Identifying and resolving common customer issues
Full results: Proficient
Sales skills — Proficient
September 2020
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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