Project Management

ROBERT JOSEPH, BA, PMP, SFC

Rohnert Park, CA **928 • 716-***-**** • ***********@******.********.*** • www.linkedin.com/in/rjoseph/

PROGRAM & PROJECT MANAGER

Seasoned program/project manager and change catalyst with 20 years of experience in executing solutions development, business process improvement, and information systems optimization projects for enterprise organizations in tech, media, pharma, and utilities.

Combines strong leadership skills with experience in technology strategy, project management, Agile training and coaching, and solutions/systems design and delivery to drive digital transformation and solutions delivery while owning project budgets and KPIs.

Proven track record of applying Agile methodologies and practices to streamline the product/project lifecycle and facilitate effective problem-solving, issue resolution, feature prioritization, process improvement/automation, and release planning.

Excels in influencing executive leadership and collaborating cross-functionally with clients, internal teams, and vendor partners to establish alignment on project plans and drive continuous improvement in project lifecycle management and solutions delivery.

CORE COMPETENCIES

Strategic Planning Program & Project Management Technology & Business Strategy IT Solutions Delivery Digital Transformation Product Management Change Management Systems Integration Cloud Migrations Agile Methodologies Process Improvement Process Automation Risk Management Budget Management Regulatory Compliance (HIPAA, SOX, PCI, NERC-CIP) KPI Monitoring Business Analysis Data Analytics Vendor Management Cross-Functional Collaboration Team Management & Training AI (Claude, CoPilot, ChatGPT, Venture AI) OnePlan Atlassian Jira/Confluence SmartSheet Exchange MS Project BaseCamp Planview

PROFESSIONAL EXPERIENCE

OnePlan, San Marcos, CA

Senior Project & Program Manager Solution Consultant, Pharma Team Oct 2019 to May 2024

Provided strategic direction, end-to-end project oversight, and technical expertise as a solution consultant and configuration SME on the OnePlan portfolio management platform for Organon Pharma, facilitating seamless implementation and optimization.

Consulted on the implementation of the OnePlan platform for Bristol Myers Squibb (BMS), enhancing portfolio management, resource and financial planning, work plans, and status reporting to meet the company’s strategic objectives.

Oversaw the strategic planning and tactical execution of Intercept Pharma’s US and UK sNDA/CSR filings for Modules 1, 2, and 5, including managing cross-functional stakeholder sessions to ensure alignment with project deliverables, timelines, and goals.

Managed Bolt Threads’ biomanufacturing plant relocation to Berkeley, CA, as well as grant submission for the buildout of a $200M facility in Australia, utilizing Smartsheet for project planning as well as RAID matrices, tracking documents, and dashboards.

Guided the global deployment of the Coupa P2P platform for BioMarin Pharmaceuticals, delivering a comprehensive project plan, coordinating cross-functional teams, and adapting global processes for remote collaboration during COVID-19.

Google, San Francisco, CA

Senior Project Manager, Google Cloud Platform Team (Contract via Data Piper) May 2019 to Sep 2019

Managed the migration of Fitbit’s data platform from AWS to GCP, ensuring a seamless transition and minimal disruption to ongoing operations while optimizing system performance.

Orchestrated daily standups, meticulously planned sprints, and compiled comprehensive weekly status reports, fostering efficient team collaboration and maintaining project timelines.

Facilitated cross-functional collaboration and communication, addressing challenges promptly and coordinating resources to meet project milestones and deliverables within the specified timeframe.

Zenni Optical, Petaluma, CA

Senior Marketing & Creative Project Manager Nov 2018 to May 2019

Strategized and executed 25-35 marketing campaigns across web, email, blog, and social media (Facebook, Instagram, Pinterest) channels while maintaining alignment between each campaign and strategic goals.

Functioned as Scrum Master and leveraged expertise in BaseCamp 2/3 and SmartSheet to drive continuous improvement in project management processes, stakeholder meetings, and team efficiency and productivity.

Developed comprehensive charters, scopes, budgets, creative briefs, reports, and presentations, ensuring all project documentation was thorough, accurate, and effectively communicated to stakeholders.

Dolby Laboratories, Inc., San Francisco, CA

Senior Project Manager, Content Management Solution Nov 2017 to Apr 2018

Owned and managed the end-to-end project lifecycle for the cloud migration and integration of Dolby’s technology CMS (Ingeniux) and P2P (Coupa) systems with Okta, ensuring seamless transitions and minimal disruptions.

Supervised successful completion of each stage of the project lifecycle, from RFP development to analysis and planning, project approvals, and obtaining $2M in funding for execution.

Coordinated cross-functional communications, managed budgets, created schedules, delivered reports, and resolved risks and issues, ensuring cohesive collaboration and project success.

City & County of San Francisco, San Francisco, CA

Senior Project Manager May 2016 to Nov 2016

Spearheaded the integration of an OIM/OAM/OAAM (MFA) enterprise platform for San Francisco City and County, completing the 6-month contract within 5 months and overseeing a successful handoff to the Integration Team project manager.

Steered the high-visibility project from analysis and project planning to budgeting, securing project approval, and obtaining $1.9M in funding for execution, ensuring seamless delivery.

Coordinated team communications, schedules, C-level reporting, risk mitigation, issue resolution, and quality assurance while managing documentation for platform and application integrations, including APIs, web services, and SAML connectors.

Pacific Gas & Electric Company, San Francisco, CA

Senior Project & Program Manager May 2015 to Nov 2015

Guided and supervised the integration of the OIM enterprise platform with Salesforce CRM and Documentum DMS, handling communications, scheduling, budgeting, C-level reporting, risk and issue resolution, and quality assurance throughout the project.

Executed ITIL analysis and planning for the decoupling and decommissioning of obsolete platforms and applications, ensuring a smooth transition and minimal disruption.

Directed teams and managed documentation for cloud solutions, virtualization, disaster recovery, firewall configurations, and storage network implementations, ensuring robust and secure infrastructure operations.

Simeio Solutions, Buffalo, NY Washington, DC Sacramento, CA

Senior Project & Program Manager Jun 2013 to May 2014

Led PMO planning and deployments of on-prem and off-prem OIM/OAM/OAAM/MFA cloud solutions as well as VPN and COTS for various banking, healthcare, and government clients.

Drafted and reviewed project goals, objectives, scopes, statements of work (SOWs), work breakdown structures, cost estimates, budget reports, and contracts, maintaining clarity and alignment with project requirements.

Managed communications, scheduling, C-level reporting, risk mitigation, issue resolution, and quality assurance, ensuring project milestones were met and stakeholder expectations were consistently satisfied.

Seneca Gaming Corporation, Niagara Falls, NY

Senior Security Project & Program Manager Apr 2012 to Oct 2012

Directed end-to-end security and PPM enterprise platform integrations, including implementations of PlanView (PPM), Avatier (IAM), Rapid7/Metasploit (OVM), and Tivoli (SIM/SIEM) to enhance system security and project management capabilities.

Coordinated multi-team communications, scheduling, technical reporting, C-level reporting, risk mitigation, and issue resolution, ensuring alignment and progress across all project phases.

Oversaw vendor communications for RFPs, POs, invoicing, MSAs, SLAs, SOWs, and professional services, maintaining strong relationships and ensuring contractual compliance throughout project execution.

Harris Interactive, Rochester, NY

Senior Project Manager Jul 2011 to Nov 2011

Restructured prioritized projects following corporate reorganization, closing non-essential projects to align with new strategic direction and ensure efficient resource allocation.

Produced and delivered comprehensive project reports and tracked resource utilization, maintaining clear documentation and ensuring stakeholders were informed of project status and resource needs.

Engaged directly with Senior VPs to report, review, summarize, document, and deliver detailed CEO summaries, facilitating high-level communication and decision-making within the executive team.

Synacor, Inc., Buffalo, NY

Senior Client Delivery Project Manager Jul 2010 to Mar 2011

Organized PMO buildout and portfolio management efforts while also functioning as a client-facing project manager for ISP, telco, cable, and iMedia services implementations, ensuring alignment with strategic goals and customer needs.

Supervised iMedia services management for deployments and integrations of single-sign-on and webmail initiatives, facilitating seamless user experiences and improving system security.

Spearheaded the development of a portal for an 'early to market' cloud-based webmail and application suite, overseeing project execution from inception to completion and ensuring timely delivery and high-quality outcomes.

ADDITIONAL EXPERIENCE

Interactive Media Operations Director Buffalo News, Buffalo, NY; Mar 2008 to Oct 2008

Non-Profit Organization Director, Stichting Nieuw Millennium, Amsterdam, the Netherlands Feb 2001 to Mar 2003

EDUCATION AND CERTIFICATIONS

Bachelor of Arts (BA) in Psychology Coursework for Doctor of Medicine (MD) Stanford University

Project Management Professional (PMP) University of Buffalo

Scrum Fundamentals Certified (SFC) VMEdu, Inc.

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