Customer Service Representative

J'Da Wilson

Forney, TX *****

**********@*****.***

+1-214-***-****

Professional Summary

Willing to relocate to: Dallas, TX - Dallas, TX - Texas Authorized to work in the US for any employer

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Parkland Health & Hospital System-Dallas, TX

January 2024 to October 2024

Inbound and outbound calls medicals clients

Customer Service Representative

Ntta Call center-Dallas, TX

December 2022 to March 2024

Inbound calls

Cashier/Sales Associate

7-Eleven-Dallas, TX

September 2023 to January 2024

Education

Associate’s in Child Development

Tyler Junior College - Tyler, TX

May 2018 to June 2021

Skills

• Warehouse Experience (4 years)

• Financial services (2 years)

• B2B

• RF scanner

• Typing (3 years)

• Retail Sales (1 year) (3 years)

• Inbound calls (3 years)

• Sales Management (2 years)

• Cash Handling (2 years)

• Pallet jack

• Moving

• Cleaning Experience (4 years)

• Inventory Control

• Salesforce

• Cashier customer service and Maintenance (2 years)

• Heavy lifting

• Mobile devices

• Customer support

• Distribution center

• Sales (3 years)

• Communication skills

• Order picking

• Outbound calls (3 years)

• Store Management Experience (1 year)

• Cash register

• Business Development

• English

• Teaching

• Operating systems

• Order fulfillment

• Retail Management

• Customer service

• Warehouse experience

• Windows

• Materials handling

• Telemarketing (3 years)

• Forklift

• Live chat (2 years)

• Merchandising

• Management

• Cold calling (3 years)

• Outside sales

• CRM software

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