Billing/ Accounts Receivable/ Office Manager
Resume:
STACEY DEFRANK
*** **** ***** ****** # * Kennett Square, PA 19348
*************@*****.***
EXPERIENCE
FEBRUARY 1993 – JANUARY 2022
OFFICE MANGER, MCCARRIN CHIROPRACTIC & PT CTR, MEDIA PA
●Supervised and coordinated work for entire office team
●Greeting and checking all patients
●Human Resource responsibilities
●Process payroll thru ADP
●Verified funds for payroll
●Process Accounts Payable
●Responsible for billing and collecting over a million dollars in A/R
●Worked closely with collection agency to collect any past due A/R
●Set up IME’s & Depositions of the doctors for Workers Comp and Auto cases
●Communicate with insurance companies and attorneys for patient payments
●Responsible for collecting all patient information and set profile in Eclipse and maintaining existing patient information
●Coordinated transportation needs for patients
●Assisted with therapies on patients when needed
●Assisted Accountant with 1099 vendor information
●Generating daily/monthly reports to owner as requested
March 2023-August 2023
Scheduling Manager-Visiting Angels:
•In charge of scheduling Caregivers with hospice clients & well visits
•In charge of introducing Caregivers to the clients & families for start of care
August 2023-to Present
Billing & Collections Account Manager-Chubb Insurance:
•I am in charge of the Real Estate book of business. I do the billing & collections for all outstanding Premium Invoices. My priority is to collect on all invoices and I am in constant contact with the brokers, clients & underwriters.
SKILLS
●Team Supervision
●Administrative Support
●Staff Training and Development
●Communication
●Client/Vendor relations
●Customer Service
●Time Management
●Problem-Solving
COMPUTER SKILLS
ADP,Eclispe,Quickbooks,Excel,Word
EDUCATION
MAY 1995-ASSSOCIATES DEGREE, MEDICAL ASSISTANT
DELWARE COUNTY COMMUNITY COLLEGE
ACTIVITIES
Cheer Director for Kennett/Unionville Titans
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