Accounts Payable Case Manager
Resume:
Monica Henderson-Andrews
Greenville, SC
*********@*****.***
I am looking for a position where I can utilize my extensive experience in property management and case management, accounting, and mortgage processing and acquire additional skills. My variety of experience makes it easy to adapt to a variety of environments and situations. Work Experience
Office Manager / Co - Owner
Prestigious Motorcars LLC - Greenville, SC
October 2013 to April 2025
Helped build and mange car dealership.Responsible for establishing all office procedures and oversight of all office employees. Handled all accounting, sales reports and data, customer service and interactions. Also developed new business concepts and initiated sales incentives. Prepared all title work with the Department of Motor Vehicles and all Greenville County Tax Collector paperwork. Received the only A+ rating from the SCDMV for dealership audit in the state of South Carolina. Eligibility Housing Specialist/Case Manager (Section 8) The City of Tyler, Neighborhood Services - Tyler, TX 2012 to 2013
Determine eligibility of low to moderate income families that are seeking to obtain adequate housing using HUD's Housing Choice Voucher Program.
• Consult with landlords, clients, and citizens about the HCV Program and other local resources.
• Research and implement HUD rules and regulations and recommend and implement new policies.
• Collect and compile documentation to verify income, medical expenses, child care, etc.
• Analyze applicant information, calculate eligibility and process applications.
• Issue vouchers, conduct briefing sessions and explain program guidelines and policies to tenants, owners, community organizations, property managers and landlords.
• Re-evaluate changes in family composition and income and when necessary, make lease amendments.
• Coordinate special events, seminars, and training workshops
• Provide counsel to clients in time of need, such as evictions, foreclosures, victims of domestic violence, loss of income, and other life-altering circumstances.
• Received certification in rent and income calculation and EIV reporting
• Specialize in researching and solving PIC and EIV errors ML Secondary Marketing Post Closing Specialist
BB&T - Greenville, SC
2010 to 2011
Greenville, SC
ML Secondary Marketing Post Closing Specialist
• Responsible for verifying the accuracy of Mortgage Loan documents and assuring that all closing/ legal documents are verified in a timely manner. Closing agents and other affiliated parties are notified of outstanding or inaccurate documents using many means of communication. Familiar with all legal and regulatory requirements pertaining to mortgage lending products, including documents required by USDA for insuring purposes, communicate promptly with Closing Agents to obtain corrected or required underwriting/closing documents in a timely manner, review loan files received on timely basis. Implement follow-up activities to ensure timely and accurate documentation completion. Also familiar with scanning and verification processes. Efficient with Unifi, LMS and other software systems. Property Manager
Cypress Cove Rental Homes - Greenville, SC
2007 to 2010
Manager 48-unit, LIHTC (tax-credit) subdivision, proficient in Yardi, handled rental collections, daily bank deposits, all weekly, monthly and quarterly reports, accounts payable, payroll, handle all correspondence with contractors and vendors, resident relations, budget preparation, and managed maintenance staff.
Case Manager/Women's Shelter Manager
Salvation Army - Greenville, SC
2005 to 2006
Case Manager for Hurricane Katrina Victims, provided housing, clothing, food, and medical assistance for victims displaced due to the hurricane.
• Women's Shelter Manager for women and children who were temporarily homeless. Assisted with housing, employment, and spiritual guidance.
Loan Specialist/Co-Owner
Mortgage Associates - Greenville, SC
2004 to 2006
Originated and closed home mortgage loans. Also responsible for training all processors. Handled marketing, as well as home-buying seminars and day-to-day office and bookkeeping duties, along with establishing profitable pipeline.
Loan Processor/Trainer
MVP Funding - Greenville, SC
2002 to 2003
Processed all mortgage loans from start to finish. Handled day-to-day clerical work. Also implemented training program for all new processors.
Part/Time Afterschool Tutor
County of Greenville Recreation Division - Greenville, SC 2000 to 2003
Tutored K4 - 12 children in an after-school program at the County recreation centers. Also assisted children with learning disabilities and behavioral problems. Mortgage Originator
County of Greenville Recreation Division - Greenville, SC 2000 to 2002
Telemarketing, originated loans, and assisted customers in making financial decisions. Accounts Payable / Payroll
Perception, Inc - Greenville, SC
1997 to 2000
• Handled accounts payable, accounts receivables, payroll and job costing, expense reports, and budgets. Coded and entered all invoices. Reconciled expense reports. Bank reconcilliations. Accounts Payable
Insignia Financial Group - Greenville, SC
1995 to 1997
• Handled accounts payable for sixty apartment complexes. Also handled bank reconciliations and monthly financial reports. Used AS400 System and accounts payable software. Property Manager / Accounting Specialist
N & H Enterprises - Anderson, SC
1993 to 1995
Managed 60-unit and 20-unit, elderly and disabled properties. Maintained all accounting and financial reports for three apartment communities. Trained individuals to handle day-to-day bank transactions and other accounting duties. Prepared all monthly journal entries, balanced all bank accounts, handled escrow accounts, and compiled all monthly financial reports.
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