Customer Service Office Manager

Kathy Vu Nguyen

P R O F I L E

Kathy Vu Nguyen, November 24, 1992. From San Jose, CA.

E X P E R I E N C E

CUSTOMER SERVICE SALES ASSOCIATE, COLORI US. SANTA CLARA, CA. 2010-2011

Opening and closing the business, being able to meet the sales goals. Handling cash and deposits and closing the register with point of sales.

CUSTOMER SERVICE SALES, PAYLESS SHOE-SOURCE CO; SANTA CLARA, CA. 2011- 2011

Opening and closing. Inventory and stocking, cleaning and handling cash. Cashier for all transactions.

BACK OFFICE MANAGER, MEDICAL HAIR TRANSPLANT AND AESTHETIC. LOS GATOS, CA. 2011-2016

Opening and closing, prep the surgery rooms to the needs of the doctor to perform the daily surgeries. Scheduling and handling the employees each day is about a group team of 10 - 15 nurses. Making sure all employees are Able to work in accordance to having the surgeries start and finish on time without any interruptions. Sterile and keeping all tools ready for surgery. Making sure all guidelines are as followed with the OsHA rules and regulations. Training and keeping all employees on schedule and maintain the proper level and safety protocols of a professional organization. Hair technician able to place and cut 1000-2000 grafts and place about 1000-2000 follicles In the amount of 3 hours. Familiar with the FUE and the FUT along with robotic surgery. Blood drawn and injections and IV of daily basics with patients charts and post op as well as pre ops

FRONT OFFICE : as the office closes at 5:00 pm the front office was managed by myself from 5:00 pm till 10:00 pm or until all six in the office is completed. While working at medical hair transplant and aesthetics as the back office manager. .

HAIR TECHNICIAN/ MEDICAL ASSISTANTBERMIN HAIR AND SKIN INSTITUTION

STANFORD, CA. 2016-2017

Assisting the doctor with all procedures. Checking in patients and helping the front desk with all needs. Hair technician able to place and cut 1000-2000 grafts and place about 1000-2000 follicles In the amount of 3 hours. Familiar with the FUE and the FUT along with robotic surgery. Blood drawn and injections and IV of daily basics with patients charts and post op as well as pre ops. TEAM MEMBER, KFC SAN JOSE,CA. 2024-2025

Handling orders and preparing the orders for customers as well as taking orders keeping the restaurant nice and tidy complying with company rules.

E D U C AT I O N

OAK GROVE HIGH SCHOOL. SAN JOSE, CA. HIGH SCHOOL DIPLOMA MVLA MOUNTAIN VIEW, CA. - CNA/HHA/ACUTE CARE CERTIFICATION 2011-2012

University of Phoenix Phoenix, Az. - medical billing and coding certification 2024-2025. S K I L L S

A W A R D S

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