NANCY GELFAND
**** ***** **** *****, *****, VA **015
********@***.*** 305-***-****
FINANCIAL & OPERATIONAL LEADER
Strategic and results-driven financial executive with 20+ years of experience managing multimillion-dollar budgets, leading large-scale operations, and implementing cost-effective solutions in both federal and private sectors. Recognized for delivering measurable savings, enhancing transparency, and driving performance. Expert in federal budgeting, capital planning, cost modeling, IT financials, and cross-agency collaboration.
Core Competencies:
Budget Formulation & Execution Variance Analysis Technology Business Management (TBM) Financial Modeling & Forecasting Federal Fund Management Cost Allocation & Recovery Operational Efficiency Strategic Planning Capital Planning Activity-Based Costing (ABC) Team Leadership
PROFESSIONAL EXPERIENCE
Department of Health and Human Services (HHS) – Washington, DC
Senior Financial Management Analyst, Office of Information Security (OIS)
2013 – Present
• Initiated Zero Based budgeting techniques to manage budgeting and fund execution across four federal fund types, overseeing hundreds of millions in cybersecurity and enterprise investments resulting in a ten percent year-to year reduction of projected spending.
• Developed department-wide repeatable budgeting tools and templates for consistency and transparency.
• Implemented Technology Business Management (TBM) practices to align IT spend with business outcomes and OMB requirements.
• Prepare and defend budget justifications for OMB, Congress, and internal leadership.
• Mentor junior staff and foster collaborative, cross-agency relationships.
Department of Homeland Security (DHS) – Washington, DC
Supervisory Management & Program Analyst, ICE OCIO
2011 – 2013
• Supervised 10-member team managing a $137M IT spend plan; developed cost models and forecasting tools.
• Created new billing methodologies and resource projections for enterprise data center operations forecasting future sources and uses models and predicting more accurate net operating results.
• Designed sustainable O&M forecasting models and billing procedures to support centralized infrastructure.
Management & Program Analyst, DHS/HQ/ITSO/BFMD
2009 – 2011
• Oversaw over $150M in Fee for Service collections and expenditure; developed a six-year forecasting model for data center migrations.
• Designed billing processes, reconciled vendor payments, and coordinated across multiple DHS components reducing misapplied payments by seven percent.
CONSULTING EXPERIENCE
Mason-Harriman Group (MHG) – Towaco, NJ
Senior Industry Advisor
2007 – 2009
USCIS – E-Verify Program
• Developed activity-based costing and fee models for program self-sufficiency and future mandates.
• Forecasted 5-year cost scenarios to support strategic decision-making.
FEMA
• Conducted statistical forecasting for disaster readiness; uncovered $40M in unspent funds.
• Designed dynamic models to optimize staffing and intake processing costs.
DHS Immigration Reform Transformation Initiative (IRTI)
• Led IV&V process analysis and recommended Centers of Excellence to streamline operations.
PRIVATE SECTOR EXPERIENCE
JPMorgan Chase Bank – New York, NY
Vice President (Various Leadership Roles)
1979 – 2006
• Held senior finance positions, including Deputy Financial Controller and Client Services Manager, managing up to $1.5B in IT budgets.
• Designed and implemented enterprise-wide ABC/chargeback systems allocating $400M+ in technology costs.
• Managed 35+ professionals and achieved 30% improvement in client satisfaction while delivering double-digit cost reductions.
EDUCATION
Bachelor of Science, Business Administration
Long Island University – CW Post College, Greenvale, NY
CERTIFICATIONS & TRAINING
• Appropriations Law – 2022
• Financial Mgmt. of Revolving Funds & Reimbursables – 2022
• ICE Supervisory & Leadership Training – 2012 (56 Hours)
• ITIL v3 Certified – 2010 (40 Hours)
• COTR Certification – 2010 (40 Hours)
• Six Sigma Certified – 2003 (250 Hours)
• Experienced Manager Program – 1999 (40 Hours)
• PRISM Reviewer / Requisitioner – 10 Hours
TECHNICAL SKILLS
Microsoft Office Suite (Excel, Word, PowerPoint) Microsoft Edge Windows OS
ADDITIONAL INFORMATION
Performance Awards:
• Year-End Bonuses (1979–2024)
• Quarterly Awards & Bonuses (1986–2023)
Retention Incentives:
• 25% Retention Bonus (2017–2018, 2023–2024)
Clearance:
• Active Public Trust – High Risk (HHS)