Social Media Customer Service
Resume:
NANCY H. RABINOWITZ
Jamaica Plain, MA ***** 617-***-****
*****************@*****.*** https://www.linkedin.com/in/nancy-rabinowitz/
STAFF WRITER, EDITORIAL ASSISTANT, JOURNALIST, SOCIAL MEDIA CONTENT
Experienced journalist, editorial assistant, communications, and customer service specialist who has served at marquee institutions such as the Associated Press (AP) and GateHouse Media. Supported editors, writers, and publishing teams. Edited regional collection of features and editorials submitted by AP’s members. Wrote hundreds of local news and feature stories. Directed PR efforts to local press and in social media, and composed news releases.Excellent organizational and management skills, attention to detail and multi-tasking.
SELECTED ACCOMPLISHMENTS
Staff writer for Associated Press, Boston. and GateHouse Media, editing feature articles and editorials and assisted legal reporter covering local trials
Wrote stories on Boston cultural institutions, and on Nova and Frontline PBS specials
Developed strong relationships with media and area universities to engage sponsors
Wrote and edited the daybook calendar, a non-published listing of events, sent to editors throughout New England
Prepared and wrote press releases for The Footlight Club, America’s oldest community theater, to drive regional promotion and visibility
TECHNOLOGY SKILLS: Microsoft Word, Google, Zoom, Database Management, ChatGPT
PROFESSIONAL EXPERIENCE
Caregiver, 2018 – 2024, Full time caretaker for terminally-ill family members
WEGMAN’S (Specialty wine and liquor department) Chestnut Hill, MA, 2014 - 2018
Customer Service
Conducted customer wine tastings providing samples
Interacted with customers to provide suggestions for wine and food pairings
GateHouse Media, Boston, & Skidmore Scope, Saratoga Springs, NY, 2012 - 2015
Freelance Writer
Researched and wrote 300-word features for the alumni magazine of Skidmore College
Wrote features documenting distinguished research by faculty and achievements of alumni
Covered Boston neighborhoods of West Roxbury and Roslindale for WickedLocal.com as well as the West Roxbury Transcript and Roslindale Transcript weekly newspapers Created and wrote articles focusing on politics, education, transportation, the arts, and other topics
Recognition for a story about Bikes Not Bombs, including editorial posting on Hall of Fame wall
The Associated Press, Boston, MA 1989 - 2009
Staff Writer/Editorial Assistant
Managed freelancer payroll database ensuring staff were paid in a timely manner
Wrote and edited the daybook calendar, a non-published listing of events, sent to editors throughout New England and used in planning the daily news report
Edited regional collection of features and editorials submitted by AP’s members
Page 2 – Nancy Rabinowitz Resume
Wrote hundreds of local news and feature stories on topics such as a story about a Wellesley student overcoming dyslexia to earn a Rhodes scholarship
Assisted the legal reporter with coverage of trials in Boston and surrounding areas
Managed freelancer payroll database and processed withholding forms
Wrote destination stories focusing on museums and historical homes; covered Harvard’s annual Hasty Pudding awards
Covered story on Robert Frost poem read at JFK inaugural given to the Kennedy Library and Museum
Reported extensively on public television among them various NOVA and Frontline specials
EDUCATION
Northeastern University (Boston, MA) Master of Arts in Journalism
Skidmore College (Saratoga Springs, NY) Bachelor of Arts in English
VOLUNTEER EXPERIENCE
The Footlight Club (Jamaica Plain, MA) Community Theatre Volunteer 2009 – 2011
Prepared and wrote press releases for The Footlight Club, America’s oldest community theater, to drive regional promotion and visibility; booked the cast of “Rent” on local radio and wrote promotional content for the production
Assisted the director of “You Can’t Take It with You” with coordinating auditions and lighting and sound functionality during performances
Served as a Dresser for the lead actress in “Hello Dolly”; supervised props and assisted Stage Manager and Director
The Psych Drama Company Boston, MA, Publicity Director 2011 - 2011
Organized and directed all PR efforts, including corporate identity and web presence, for a new Boston theater company
Developed strong relationships with media and area universities to engage potential sponsors and patrons
Composed news releases and collaborated with director on inaugural web site launch
Secured coverage of the company’s first production of Hamlet in local media
Mosaic Outdoor Mountain Club, Boston, MA, Program Director 2011 – 2013
Coordinated multiple events per year for this organization dedicated to fostering enjoyment of the outdoors through activities such as hiking, bicycling, walking, ice skating, and skiing
Sourced trip coordinators to lead club excursions
Promoted events through club publications
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