Elizabeth Mada
****.****@*****.*** 857-***-****
Summary
IT professional with 6 years of experience in implementation, configuration, monitoring, escalation support and troubleshooting of various technologies with proficiency in routing, enterprise switching, security & branch technologies.
Technical Certifications & Skills
●Cisco Certified Network Professional – Enterprise CCNP - ENT
●Cisco Certified Network Associate – Routing & Switching CCNA - R&S
●Cisco Certified Specialist - Enterprise Advanced Infrastructure Implementation CCS - EAII
●Certified WAN Professional / Certified WAN Enterprise Administrator CWP / CWEA
●Firewall Security Engineer / Enterprise Wireless Specialist FSE / EWS
Technical Skills Detail
WAN/Routing Technologies - BGP, MPLS, OSPF, EIGRP, Route-maps, Prefix-lists, ACLs, Static Routing, Stub Routing, IPv4/6, ARP, TCP, UDP, NAT/PAT, Cisco ASR 1004/1002-HX/1001-X, ISR4451/3845/2851, Cisco IOS XRv, Meraki MX 450/100, Juniper SRX 340/210, Juniper vSRX, Cisco IOS XE, JunOS.
Datacenter/Core Switching Technologies –VPC, VXLANs, VSS, StackWise, HSRP, VRRP, VLAN Trunking, SVI, Portchannel, STP, VTP, Portfast, BPDU Guard, UDLD, F5 Big-IP load balancers, LTM, Nexus 9K/7K/5K/3K/2K, Catalyst 6500/4500/3850/3750X, Meraki 410/210/220, Juniper EX4200/2200, DHCP, CDP, ACL, QoS, SFP+, QSFP, NX-OS, IOS XE, JunOS, SolarWinds, Wireshark, Cacti, Nagios, Remedy, SNMP, DNS, SSH, FTP/SFTP
Security/Firewall Technologies - Cisco ASA 5555-X/5508-X/ASAv/5510, Meraki MX 450/100, Cisco IPS/IDS, Cisco ISE, Juniper SRX 340/240, Juniper vSRX, Palo Alto 850/220/VM, ACLs, SSH, IPSecVPN, SSLVPN, MPLSVPN, AAA, TACACS+/RADIUS, 802.1x Authentication, Port Security.
Wireless/Branch Technologies - Cisco WLC 5500/3504, Cisco vWLC, Cisco 3702i/1852i/3602i/1142 APs, Cisco Meraki MR 42/33/20 APs, Cisco ISE, TACACS+/RADIUS, 802.1x Authentication, 802.11, WLAN, WAP, SSID, LWAPP, SMTP, VoIP/SIP, QoS, CUCM, UCCX, AWS, Cisco Meraki Cloud-based Dashboard, UPS & PDUs.
Professional Experience
ATSG /XTIUM/Serestherapeutics.com Network Engineer Contractor 2023– Present
● Member of a team of professionals responsible for administration/service requests, escalation support, ticket resolution and analysis of enterprise LAN/WAN environments for datacenters, WAN links, and branch offices.
●Specific Technologies handled include but not limited to Service now, Jira, Cisco VRF Routers, Azure, Cisco Catalyst/Nexus Switches.
●Cisco Wireless LAN Controller, Cisco Access Points.
●Designing and implementing network infrastructure.
●Coordinating with other engineers during the deployment of WAN and LAN.
●Working on Cisco Unified Communications Manager.
●working on Cisco ASA Firewalls, Palo Alto Firewalls.
●Monitoring Network environment via Monitoring tools, such as PRTG, Logic Monitor and solar winds.
Unicom Technologies /TATA Consultancy Services/American Electric Power Network Engineer Contractor 2022 – 2023
● Member of a team of professionals responsible for administration/service requests, escalation support, ticket resolution and analysis of enterprise LAN/WAN environments for datacenters, WAN links, and branch offices.
●Specific Technologies handled include but are not limited to Service now, Cisco CGR Routers ESW, Cisco VRF Routers, Cisco Catalyst/Nexus Switches.
●Specific technology Cisco and Avaya VoIP systems
●Experience with Enterprise level end-to-end network engineering. Planning, development, implementations, design-architecting network infrastructure
●Cisco Wireless LAN Controller, Cisco Access Points.
●Managing and deploying Cellular, VSAT, fiber / Ethernet connectivity.
●Solar Winds, Cisco Unified Communications Manager.
●Cisco and Avaya VoIP systems
Wells Fargo Bank/ Comm-Works Wireless Network Engineer Contractor 2021-2022
●Member of a team of professionals responsible installing, configuring, and maintaining wireless network equipment, network management and security including 802.11 b/g/n/ac standards and industry best practices for implementing high-density WIFI solutions and analysis of enterprise WLAN /LAN /WAN environments for corporate and branch offices.
●Specific Technologies handled include but are not limited to Cisco Catalyst switches and routers, VMware, Aruba Wireless Controller, Cisco Wireless Controller, Cisco Access Points, Aruba Access Points.
●Experience with Enterprise level end-to-end network engineering. Planning, development, implementations, design-architecting network infrastructure
FedEx Onsite Support Full-Time 2019–2021
Responsibilities included but not limited to day-to-day administration, support and proactive network analysis and timely communications with relevant technical and non-technical teams, management, and third-party vendors.
Additional responsibilities include maintaining/refining network schematics, policies and procedures, auditing/enforcing standards, compliances and policies and procedures.
Ethio Telecom Network Administrator Full Time 2014–2018
●Member of a team of engineers responsible for administration, escalation support and enterprise LAN/WAN environment for datacenters, corporate, WAN links, and branch offices.
●Specific technology Cisco and Avaya VoIP systems
●Daily responsibilities include but are not limited to daily support, maintenance, installation, escalation support, maintenance, client relations, hardware/software issues and troubleshooting various IT enterprise infrastructures.
●Specific Technologies handled include but not limited to router, switches, load balancers, call manager, VLAN, Spanning Tree, Port Channel, 802.11abgn, TCP/IP, DHCP, VPN, etc.
●Specific Technologies handled include but are not limited to Cisco ISRs/Meraki MX, Cisco Catalyst/Nexus Switches Cisco ASAs, Juniper EXs, Cisco Wireless LAN Controller, Cisco Access Points, Palo Alto (PAN) Firewalls, Nagios, Solar Winds, Cacti, Wireshark, VMware, Cisco Unified Communications Manager & Cisco Unity.
Education
Bachelor of Science in Computer Science Addis Ababa University
Master of Science in Computer Science HiLCoE School of Computer Science and Technology College