DANIELIS
HERRERA
********.*********@*****.***
The Woodlands, TX 77380
Customer-savvy employee accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
PROFESSIONAL SUMMARY
La Madeline - Baker
Conroe, TX • 04/2021 - Current
Premium Eagle Group LLC - Sales Representative
16560 Air Center Blvd, Houston TX 77032 • 01/2021 - 04/2023 WORK HISTORY
Complied with health and safety codes to protect staff and customers.
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Packaged and labeled baked goods with accurate descriptions and ingredients.
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Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
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Resolved customer concerns with positive approach and constructive strategies.
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Filled out inventory and production sheets and informed head baker of stock levels.
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Established merchandising, sales and profit objectives to drive business success.
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• Cleaned and maintained kitchen equipment and oven. Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
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Increased sales by offering advice on purchases and promoting additional products.
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Achieved monthly sales goals by promoting product benefits and enrolling new clients.
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Retained excellent client satisfaction ratings through outstanding service delivery.
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• Trained and mentored new sales representatives.
Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
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Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
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Organized sales paperwork, presented proposals and finalized contracts.
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Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
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Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
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SKILLS
• Opening and Closing Skills
• Food Trend Knowledge
• Weights and Measurements
• Microsoft Excel
• Microsoft PowerPoint
• Product and Service Knowledge
• Inside and Outside Sales
• Customer Retention Abilities
• Product Management and Pricing
• Sales Expertise
• Problem-Solving Strengths
• Negotiation Tactics
• Profit Target Achievement
• Video Editing
• Fashion Photography
• Adobe Illustrator
• Image Manipulation
• Social Perceptiveness
• Digital Video
• Critical Thinking
• Social Media Marketing
• Fluent In Spanish
U.E. Isaias Medina Angarita
Puerto La Cruz • 05/2007
Bachelor of Science: Photography
EDUCATION
Learned advanced photography
techniques, video art and
computer imaging.
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Took Studio courses in drawing,
printmaking, new media and
video art.
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King Of Bochinche - Promoter
Consolidations Eagle De Venezuela, C.A. Cross Port • 10/2009 - 02/2010
Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
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Provided product samples, coupons and informational brochures to persuade people to buy products.
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Learned about competitors' products and consumers' interests to answer questions and provide more complete information.
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• Motivated team members to meet and exceed sales targets. Demonstrated and explained different products to over tens of customers daily to persuade customers to purchase product.
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