Stacey Owen
Call Representative
Nashville, TN **218
*************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Sales Representative
Pinnacle home improvements-Nashville, TN
August 2022 to Present
Sales person, I share the. Benefit of selling of pinnacle coming to your home and by the time they leave
you will know what it's gonna look like how much it's gonna cost down to the penny
Front Desk Agent
Residence Inn by Marriott-Nashville, TN
April 2024 to September 2024
• Efficiently managed guest reservations, including check-ins, check-outs, and room assignments
• Responded to guest inquiries and resolved issues promptly and professionally, maintaining high levels
of customer satisfaction
• Provided accurate information about hotel facilities, services, and local attractions to enhance the guest
experience
• Handled cash transactions for room charges, deposits, and incidentals with precision and attention to
detail
• Maintained a clean and organized front desk area at all times for efficient operations
• Collaborated with housekeeping staff to ensure timely delivery of requested amenities or services to
guest rooms
• Managed incoming calls on a multi-line phone system, directing calls appropriately or taking messages
as needed
• Assisted in coordinating group bookings or special events by communicating effectively with event
planners or organizers
• Utilized property management software to update guest profiles, record preferences, and track special
requests for future visits
• Resolved billing discrepancies or disputes by working closely with the accounting department for
prompt resolution
• Collaborated with other departments such as concierge or bell staff to ensure seamless service delivery
throughout the hotel
Lead Recovery tech
Samaritan Recovery Community-Nashville, TN
November 2023 to August 2024
I was the lead on my shift took care of all clinits needs as well as made sure the was at there schedule
location for classes and so forth. When nurse was not there gave out mess and controlled medicine and
blood pressure checks . Also was responsible for patients that came in and had to detox watching and
caring for them around the clock .
Case manager/property manager
Second Chance Recovery-Nashville, TN
January 2023 to August 2023
Took care of property maintained all clients needs and well being . Collected Rent . Drug screen on clients
at Random. Held AA and NA meeting for clients as required along with several other things .
Manager/Waitress/Cook
Blue & White Restaurant-Ripley, TN
December 2005 to September 2015
Opened and closed Restaurant. Done the weekly orders from the food delivery trucks. Maintain the
preparation of food and selling . Done the interview for hiring of employees. Everything involving the
operation of the Restaurant was my responsibility.
Education
12 in English
Ripley High School - Ripley, TN
December 2005 to September 2014
Skills
• Communication skills
• Banking
• Supervising experience
• Computer literacy
• Filing
• Restaurant Management
• Culinary Experience
• Serving Experience
• Host/Hostess
• getting them ready for bed and attendding to whatever there needs was
• Kitchen Experience
• Management
• Customer service
• Kitchen Management Experience
• POS
• helping in nursing home
• Cooking
• Food service
• Meal Preparation
• Home Care
• secritary work
• Computer skills
• Sales
• Cash handling
• Shift management
• giving out proper meds to patients as needed
• Food Production
• Food Safety
• Leadership
• Caregiving
• Lending
• Culinary experience
• Food Preparation
• Microsoft Office
Certifications and Licenses
Food Handler Certification